Parallels 4.0.3540 - Mouse Pointer disappears

Does this mean there is another update fixing this? Or how exactly was it fixed? I am still having the same issue with my mouse, and have not been able to get any real help from Parallels.

 

In new update

 

What is the Build number that I need to have installed to solve these problems? I currently have 4.0.3540 and it is saying that I am up to date.

I have discovered that the mouse isn't really gone, if I am patient, I can move the mouse around and see when it rolls over an area that I can click on, but it moves pretty sporadically.

 

It is preparing
probably you can create ticket in support we can check it more closely?

 

I was finally able to get the mouse around enough to get to a point where I have uninstalled Parallels tools. Now the mouse appears to be working. Although I can't get the control alt to release the keyboard and mouse into the mac environment now. So I have to quit windows, then I can close parallels to get it back into mac os.

 

Probably you changed key combination
check in Parallels Desktop - Preferences - Keyboard