Parallels 3.0

MarkHolbrook said:
Ok my fault... I didn't realize that was your original issue. There are many posts in this thread and its easy to get side tracked on an issue.

I agree completely that they should be honest about are we gonna charge your CC or not. It has been my experience that they almost always do when dealing with web orders. However it could simply be that someone at parallels who posted the email said something that simply was not true by mistake... ie they believed that charging would happen later when the order company never planned that. No idea...

One nice thing about CC payments is you can dispute them if you want. So if your Parallels 3.0 upgrade doesn't arrive, call your CC company and complain.

M

I've had my card "authorized" (i.e. having the money HELD for up to 10 days) more times than I can count and pretty much every one of those companies said "we will not charge your card until the item ships."

It's just a load of bull, the company doing the charging is essentially unaware (or at the very least has no control) over what your bank does when they authorize the charge. The bank doesn't *have* to hold the money but you can bet they make a hell of a profit off of these held funds.
 
justflybob said:
No problem, Mark. I probably seem a little testy as I was the one who found the damn link in the first place and had to beat Nova Development over the head with screenshots before they believed me! The customer service person kept telling me the upgrade wasn't out yet, even though I'm staring at it on my screen. Unreal.

If I don't get the key tomorrow, I am filing a dispute. Then I'll go over to Digital River or some other respectable SW vendor and purchase again.

Ridiculous...

No problem. When I purchased the upgrade it kept refusing my card and after calling the bank they had put a fraud hold on it because the company was international. I appreciate my bank doing that but still...

However once it went through the keys (two copies) arrived almost instantly. I just need software.

Mark
 
MarkHolbrook said:
No problem. When I purchased the upgrade it kept refusing my card and after calling the bank they had put a fraud hold on it because the company was international. I appreciate my bank doing that but still...

However once it went through the keys (two copies) arrived almost instantly. I just need software.

Mark

Hey, Mark.

You ARE aware that you can download the 3.0 upgrade right here, right now, from the Parallels website, right?

Just click on the "Download" link at the top of this page and you will see the link to Build 4124. That's the one you want.

Good luck and cheers.
 
Horizontal said:
Sorry but I don't fall prey to this kind of marketing malarky.

What are you getting so worked up about? Your upgrade to 3.0 will be free, per the deal you bought 2.x under. Those license keys just haven't been mailed out yet, so be patient. They've said time and again that they will honor that deal and make 3.0 free for those people.
 
John the Geek said:
What are you getting so worked up about? Your upgrade to 3.0 will be free, per the deal you bought 2.x under. Those license keys just haven't been mailed out yet, so be patient. They've said time and again that they will honor that deal and make 3.0 free for those people.

Considering they have never replied to any emails I have sent them during my 6 months of using Parallels I'm not so sure. If they do then I will post here.
 
dailo said:
What a crazy day today... Parallels, Bootcamp and Fusion releases all today!

Yeah, everybody's trying to beat June 11th so they can go to WWDC and shout "We're Shipping!" for Leopard.

What a joke. :rolleyes:
 
justflybob said:
Hey, Mark.

You ARE aware that you can download the 3.0 upgrade right here, right now, from the Parallels website, right?

Just click on the "Download" link at the top of this page and you will see the link to Build 4124. That's the one you want.

Good luck and cheers.

No I didn't realize that. I kept waiting for an announcement! Also I saw many people referring to "friday". So I'll download it and take a look.

Thanks.

M
 
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