Parallels 19.0 and 19.4.1 crashing on macOS 15 and 15.1 Sequoia betas

[YueyT]

I was running the developer beta of Mac OS 15 and now on 15.1. Unfortunately Parallels 19 seems to be crashing as soon as start Windows on both these betas. I was running Parallels 19.4.1 and tried ver. 19.0.0-54570 too.

Just letting the devs know. I can't expect reliability with a beta OS I guess

Here's the error:


-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: prl_client_app [2741]
Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
Identifier: com.parallels.desktop.console
Version: 19.4.1 (54985)
Build Info: Parallels-54985.0~19.4.54985.0
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-08-02 16:42:10.2391 +0800
OS Version: macOS 15.1 (24B5009l)
Report Version: 12
Anonymous UUID: 44B11B0A-1BD5-FF10-DDC9-6480A1C7A853


Time Awake Since Boot: 590 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: prl_client_app [2741]

Application Specific Information:
abort() called


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x187408600 __pthread_kill + 8
1 libsystem_pthread.dylib 0x187440f70 pthread_kill + 288
2 libsystem_c.dylib 0x18734d908 abort + 128
3 libc++abi.dylib 0x1873f744c abort_message + 132
4 libc++abi.dylib 0x1873e5a40 demangling_terminate_handler() + 348
5 libobjc.A.dylib 0x18708c864 _objc_terminate() + 144
6 libc++abi.dylib 0x1873f6710 std::__terminate(void (*)()) + 16
7 libc++abi.dylib 0x1873f9cdc __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 88
8 libc++abi.dylib 0x1873f9c84 __cxa_throw + 92
9 libobjc.A.dylib 0x187082c84 objc_exception_throw + 436
10 Foundation 0x18879f3e8 -[NSAssertionHandler handleFailureInMethodbject:file:lineNumber:description:] + 288
11 AppKit 0x18b1239c4 -[NSToolbar _insertNewItemWithItemIdentifier:atIndexropertyListRepresentation:notifyFlags:] + 336
12 libPrlGui.3.dylib 0x1082775d4 0x10825c000 + 112084
13 libPrlGui.3.dylib 0x10827801c 0x10825c000 + 114716
14 prl_client_app 0x10484e6f4 0x104300000 + 5564148
15 QtCore 0x10aab2d18 QObject::event(QEvent*) + 620
16 QtWidgets 0x10932c6a0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 292
17 QtWidgets 0x10932da4c QApplication::notify(QObject*, QEvent*) + 556
18 QtCore 0x10aa8a59c QCoreApplication::notifyInternal2(QObject*, QEvent*) + 220
19 QtCore 0x10aa8b814 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 764
20 libqcocoa.dylib 0x10e1374c0 0x10e100000 + 226496
21 libqcocoa.dylib 0x10e137ba0 0x10e100000 + 228256
22 CoreFoundation 0x18752a594 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
23 CoreFoundation 0x18752a528 __CFRunLoopDoSource0 + 176
24 CoreFoundation 0x18752a2f0 __CFRunLoopDoSources0 + 344
25 CoreFoundation 0x187528e78 __CFRunLoopRun + 840
26 CoreFoundation 0x1875284b4 CFRunLoopRunSpecific + 572
27 HIToolbox 0x192bb513c RunCurrentEventLoopInMode + 292
28 HIToolbox 0x192bbaf2c ReceiveNextEventCommon + 636
29 HIToolbox 0x192bbb090 _BlockUntilNextEventMatchingListInModeWithFilter + 76
30 AppKit 0x18b06c37c _DPSNextEvent + 660
31 AppKit 0x18b98cb44 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
32 AppKit 0x18b05f488 -[NSApplication run] + 480
33 libqcocoa.dylib 0x10e1368d8 0x10e100000 + 223448
34 QtCore 0x10aa86558 QEventLoop::exec(QFlags<QEventLoop:rocessEventsFlag>) + 524
35 QtCore 0x10aa8abcc QCoreApplication::exec() + 132
36 prl_client_app 0x1043a4b9c 0x104300000 + 674716
37 dyld 0x1870bf274 start + 2840

Thread 1:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x18740ae9c __select + 8
1 CoreFoundation 0x187551258 __CFSocketManager + 640
2 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
3 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 2:: skd.main
0 libsystem_kernel.dylib 0x187408710 poll + 8
1 QtCore 0x10aae7d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x10aae9c9c QEventDispatcherUNIX:rocessEvents(QFlags<QEventLoop:rocessEventsFlag>) + 1108
3 QtCore 0x10aa86558 QEventLoop::exec(QFlags<QEventLoop:rocessEventsFlag>) + 524
4 QtCore 0x10a8d5b60 QThread::exec() + 136
5 ParallelsVirtualizationSDK 0x107b0e66c 0x107b00000 + 58988
6 QtCore 0x10a8d6b24 0x10a8b4000 + 142116
7 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 3:: CNotificationThread
0 libsystem_kernel.dylib 0x187408710 poll + 8
1 QtCore 0x10aae7d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x10aae9c9c QEventDispatcherUNIX:rocessEvents(QFlags<QEventLoop:rocessEventsFlag>) + 1108
3 QtCore 0x10aa86558 QEventLoop::exec(QFlags<QEventLoop:rocessEventsFlag>) + 524
4 QtCore 0x10a8d5b60 QThread::exec() + 136
5 ParallelsVirtualizationSDK 0x107beaeac 0x107b00000 + 962220
6 QtCore 0x10a8d6b24 0x10a8b4000 + 142116
7 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 4:: iosvc.sockcli
0 libsystem_kernel.dylib 0x187408710 poll + 8
1 ParallelsVirtualizationSDK 0x107eeb7bc 0x107b00000 + 4110268
2 ParallelsVirtualizationSDK 0x107ef7308 0x107b00000 + 4158216
3 ParallelsVirtualizationSDK 0x107ef35e0 0x107b00000 + 4142560
4 QtCore 0x10a8d6b24 0x10a8b4000 + 142116
5 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
6 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 5:: IOService::SocketWriteThread
0 libsystem_kernel.dylib 0x1874035cc __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x187441894 _pthread_cond_wait + 1204
2 QtCore 0x10a8ded6c 0x10a8b4000 + 175468
3 QtCore 0x10a8dea84 0x10a8b4000 + 174724
4 QtCore 0x10a8de9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x10a8de958 QWaitCondition::wait(QMutex*, unsigned long) + 64
6 ParallelsVirtualizationSDK 0x107efb93c 0x107b00000 + 4176188
7 QtCore 0x10a8d6b24 0x10a8b4000 + 142116
8 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
9 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 6:: QNetworkAccessManager thread
0 libsystem_kernel.dylib 0x187408710 poll + 8
1 QtCore 0x10aae7d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x10aae9c9c QEventDispatcherUNIX:rocessEvents(QFlags<QEventLoop:rocessEventsFlag>) + 1108
3 QtCore 0x10aa86558 QEventLoop::exec(QFlags<QEventLoop:rocessEventsFlag>) + 524
4 QtCore 0x10a8d5b60 QThread::exec() + 136
5 QtCore 0x10a8d6b24 0x10a8b4000 + 142116
6 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
7 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 7:: thr.handle
0 libsystem_kernel.dylib 0x18740ae9c __select + 8
1 prl_client_app 0x104acf2a0 0x104300000 + 8188576
2 prl_client_app 0x104b4af7c 0x104300000 + 8695676
3 prl_client_app 0x104b4a480 0x104300000 + 8692864
4 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
5 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 8:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1873ffe34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1874125d0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x1874089d8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x18740017c mach_msg + 24
4 CoreFoundation 0x18752a73c __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x187528fec __CFRunLoopRun + 1212
6 CoreFoundation 0x1875284b4 CFRunLoopRunSpecific + 572
7 AppKit 0x18b1913e8 _NSEventThread + 148
8 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
9 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 9:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 10:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 11:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 12:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 13:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 14:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 15:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 16:
0 libsystem_pthread.dylib 0x18743c0e8 start_wqthread + 0

Thread 17:: QQmlThread
0 libsystem_kernel.dylib 0x187408710 poll + 8
1 QtCore 0x10aae7d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x10aae9c9c QEventDispatcherUNIX:rocessEvents(QFlags<QEventLoop:rocessEventsFlag>) + 1108
3 QtCore 0x10aa86558 QEventLoop::exec(QFlags<QEventLoop:rocessEventsFlag>) + 524
4 QtCore 0x10a8d5b60 QThread::exec() + 136
5 QtQml 0x1090533a0 0x108de8000 + 2536352
6 QtCore 0x10a8d6b24 0x10a8b4000 + 142116
7 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x18743c0fc thread_start + 8

Thread 18:: HIE: M_ a41d92934ff0fb21 2024-08-02 16:42:10.224
0 libsystem_kernel.dylib 0x1873ffe34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1874125d0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x18742f424 thread_suspend + 108
3 HIServices 0x18df33168 SOME_OTHER_THREAD_SWALLOWED_AT_LEAST_ONE_EXCEPTION + 20
4 Foundation 0x1886e5044 __NSThread__start__ + 724
5 libsystem_pthread.dylib 0x1874412e4 _pthread_start + 136
6 libsystem_pthread.dylib 0x18743c0fc thread_start + 8


Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000
x4: 0x00000001873fbe1b x5: 0x000000016bafcb30 x6: 0x000000000000006e x7: 0x00000000000001cb
x8: 0xaa6da99911b74a21 x9: 0xaa6da998fdf612e1 x10: 0x0000000000000051 x11: 0x000000000000000b
x12: 0x000000000000000b x13: 0x0000000187908e62 x14: 0x00000000001ff800 x15: 0x00000000000007fb
x16: 0x0000000000000148 x17: 0x00000001f45b8010 x18: 0x0000000000000000 x19: 0x0000000000000006
x20: 0x0000000000000103 x21: 0x00000001ec4159a0 x22: 0x00000001ea30c000 x23: 0x00000001ed641338
x24: 0x00006000033dba80 x25: 0x0000600000263030 x26: 0x0000000000000002 x27: 0x000000010d219840
x28: 0x0000000000000001 fp: 0x000000016bafcaa0 lr: 0x0000000187440f70
sp: 0x000000016bafca80 pc: 0x0000000187408600 cpsr: 0x40001000
far: 0x0000000000000000 esr: 0x56000080 Address size fault

Binary Images:
0x104300000 - 0x106833fff com.parallels.desktop.console (19.4.1) <d84403b4-36bd-3a18-af98-e11c04d342e6> /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
0x106b2c000 - 0x106b77fff libPrlSdkCommunication.1.dylib (*) <aa344313-eb7d-342e-b437-6379efd6c4d7> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlSdkCommunication.1.dylib
0x106b90000 - 0x106bcbfff libAbstractTask.1.dylib (*) <de3da7c4-5ab8-3adf-aa9e-d70b554df296> /Applications/Parallels Desktop.app/Contents/Frameworks/libAbstractTask.1.dylib
0x106ac4000 - 0x106adffff com.parallels.desktop.console.PDControlCenter (19.4.1) <375a20b9-1640-3892-9754-2f82275aea61> /Applications/Parallels Desktop.app/Contents/Frameworks/PDControlCenter.framework/Versions/A/PDControlCenter
0x106a58000 - 0x106a7ffff com.parallels.desktop.console.PDCocoaKit (19.4.1) <23df95b7-47f5-390f-b8a2-8fa24a00da6b> /Applications/Parallels Desktop.app/Contents/Frameworks/PDCocoaKit.framework/Versions/A/PDCocoaKit
0x107b00000 - 0x10816bfff com.parallels.virtualization.sdk (19.4.1) <510b5ccb-7221-3c4c-b673-d1f4f50e3ba2> /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/11/ParallelsVirtualizationSDK
0x10825c000 - 0x10869ffff libPrlGui.3.dylib (*) <0d884155-0034-3876-83bc-2b7b17e3b409> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib
0x106be0000 - 0x10770bfff libPrlXmlModel.1.dylib (*) <4fcb1387-356d-3bbb-90d1-260bb346dc61> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlXmlModel.1.dylib
0x106a9c000 - 0x106aa7fff org.qt-project.QtQuickWidgets (5.15.1) <8ac74526-99bc-336a-9b6e-3d215e412ad9> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQuickWidgets.framework/Versions/5/QtQuickWidgets
0x10931c000 - 0x109727fff org.qt-project.QtWidgets (5.15.1) <f2ede3ce-0ee2-3b44-bb87-d558332a7afa> /Applications/Parallels Desktop.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
0x1098a0000 - 0x109b9ffff org.qt-project.QtQuick (5.15.1) <0aebd58f-4cfa-3af0-a8bf-aeee7d386458> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick
0x1087d4000 - 0x10884bfff org.qt-project.QtMultimedia (5.15.1) <f7e0589c-84d3-3b0a-a08b-83dbcbffb16e> /Applications/Parallels Desktop.app/Contents/Frameworks/QtMultimedia.framework/Versions/5/QtMultimedia
0x106af8000 - 0x106b03fff org.qt-project.QtMacExtras (5.15.1) <c64413da-0288-3329-b7c5-f5d42d002474> /Applications/Parallels Desktop.app/Contents/Frameworks/QtMacExtras.framework/Versions/5/QtMacExtras
0x1088a8000 - 0x108cc3fff org.qt-project.QtGui (5.15.1) <8d3d37a1-5f17-340b-b75d-ad1607bcc4ba> /Applications/Parallels Desktop.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui
0x108de8000 - 0x1090e3fff org.qt-project.QtQml (5.15.1) <a09f200c-9997-3cde-b47c-87fe9970e0a2> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQml.framework/Versions/5/QtQml
0x1078e4000 - 0x1079dbfff org.qt-project.QtNetwork (5.15.1) <db7f4849-7440-301f-8594-f3a0da20caa7> /Applications/Parallels Desktop.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork
0x109194000 - 0x1091cbfff org.qt-project.QtXml (5.15.1) <015961cb-1e80-3c3f-84a3-1ac995d438e4> /Applications/Parallels Desktop.app/Contents/Frameworks/QtXml.framework/Versions/5/QtXml
0x10a8b4000 - 0x10ad8ffff org.qt-project.QtCore (5.15.1) <4fc22fd0-d443-35d1-ab9c-ec8ebccd21bc> /Applications/Parallels Desktop.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore
0x1091e8000 - 0x10921bfff org.qt-project.QtSvg (5.15.1) <8e397571-35e7-3a03-a57b-7f175a7ee32b> /Applications/Parallels Desktop.app/Contents/Frameworks/QtSvg.framework/Versions/5/QtSvg
0x107a2c000 - 0x107a83fff org.qt-project.QtQmlModels (5.15.1) <6857df0f-60e6-34fc-90c4-48f64c7966ce> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQmlModels.framework/Versions/5/QtQmlModels
0x10e100000 - 0x10e1a3fff libqcocoa.dylib (*) <fc3b51c6-0464-3989-b891-05371d67347c> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/platforms/libqcocoa.dylib
0x10a6a0000 - 0x10a6cbfff org.qt-project.QtPrintSupport (5.15.1) <f66c740e-c9e2-3836-a8be-1de1d200214d> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport
0x10f74c000 - 0x10f76ffff libqmacstyle.dylib (*) <18fcdb07-d39b-3bc8-a5c7-de4bb9f081c9> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/styles/libqmacstyle.dylib
0x10f708000 - 0x10f713fff libobjc-trampolines.dylib (*) <2ea85847-ed72-3ab5-aaf3-9d4d2d789892> /usr/lib/libobjc-trampolines.dylib
0x11b98c000 - 0x11c02bfff com.apple.AGXMetalG13X (320.23.2) <75d5c0cb-2763-313a-9ab1-c6a031e09f2a> /System/Library/Extensions/AGXMetalG13X.bundle/Contents/MacOS/AGXMetalG13X
0x10f7bc000 - 0x10f7c3fff libqgif.dylib (*) <c8607b23-11eb-304c-ab63-d0a9c2187989> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqgif.dylib
0x10fc74000 - 0x10fcaffff libqjpeg.dylib (*) <86f3de12-7286-3470-9ce1-4329c7161d3b> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqjpeg.dylib
0x10f7d4000 - 0x10f7dbfff libqsvg.dylib (*) <d38696e6-0881-37d5-b258-333d54558a3e> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqsvg.dylib
0x119800000 - 0x11985bfff libqtiff.dylib (*) <a4644885-c832-3452-acba-78924be6ea33> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqtiff.dylib
0x10d700000 - 0x10d71ffff com.apple.security.csparser (3.0) <8b3a5e5b-2553-3c08-803c-e3bd69cc3d3f> /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x10d5c0000 - 0x10d5c7fff com.apple.FileProviderOverride (2732.0.44) <9f3a210c-86ce-3646-9ac3-0cd00aed6d37> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FileProviderOverride.bundle/Contents/MacOS/FileProviderOverride
0x10d7c0000 - 0x10d7dffff com.apple.findersync.fileprovideroverride.FinderSyncCollaborationFileProviderOverride (15.0) <415c4607-710b-36d4-aad5-9e19c84c23fe> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FinderSyncCollaborationFileProviderOverride.bundle/Contents/MacOS/FinderSyncCollaborationFileProviderOverride
0x10d5d8000 - 0x10d5dbfff com.apple.icloud.drive.fileprovider.override (1.0) <39670419-1487-3dea-9a1a-c932e10bc82d> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/iCloudDriveFileProviderOverride.bundle/Contents/MacOS/iCloudDriveFileProviderOverride
0x11e1dc000 - 0x11e1e3fff libqtquick2plugin.dylib (*) <c9f5739a-65c2-341d-9ed2-3342635512fc> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/quick/libqtquick2plugin.dylib
0x128200000 - 0x12820bfff org.qt-project.QtQmlWorkerScript (5.15.1) <026108b9-4944-37b5-a326-d164b083b97a> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQmlWorkerScript.framework/Versions/5/QtQmlWorkerScript
0x1282d8000 - 0x128317fff libqtquickcontrols2plugin.dylib (*) <4283a201-d423-386b-ac17-2f2a9fafcd51> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/quick/libqtquickcontrols2plugin.dylib
0x129b10000 - 0x129bbbfff org.qt-project.QtQuickTemplates2 (5.15.1) <78765898-047d-3437-881e-2b9aabb28f0c> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQuickTemplates2.framework/Versions/5/QtQuickTemplates2
0x11ff70000 - 0x11ff8bfff org.qt-project.QtQuickControls2 (5.15.1) <40a90c04-ab84-38ad-b8c3-cf9aad234c44> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQuickControls2.framework/Versions/5/QtQuickControls2
0x128220000 - 0x128257fff libqtquicktemplates2plugin.dylib (*) <3c245e72-5f23-3eb6-8edd-b1f79dfa94f5> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/quick/libqtquicktemplates2plugin.dylib
0x128330000 - 0x128397fff com.apple.AppleMetalOpenGLRenderer (1.0) <b855a899-9f40-3f1b-b3b9-6c27b1b90c15> /System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer
0x1873ff000 - 0x187439ff7 libsystem_kernel.dylib (*) <dab6e0a7-0ee7-3484-9d9b-0512549aba24> /usr/lib/system/libsystem_kernel.dylib
0x18743a000 - 0x187446fff libsystem_pthread.dylib (*) <c4c28091-b353-3d8f-97c6-825992616773> /usr/lib/system/libsystem_pthread.dylib
0x1872d4000 - 0x187355ffb libsystem_c.dylib (*) <2c7951af-b0bb-3cad-87e1-f600c26429fa> /usr/lib/system/libsystem_c.dylib
0x1873e4000 - 0x1873fefff libc++abi.dylib (*) <cd7c6a1e-c3e1-35b7-9be5-0926bf4480ac> /usr/lib/libc++abi.dylib
0x187068000 - 0x1870b8eb3 libobjc.A.dylib (*) <5203bd74-7e9b-3c75-ad00-0126ccecfc7a> /usr/lib/libobjc.A.dylib
0x188691000 - 0x1894e1fff com.apple.Foundation (6.9) <ec624179-4d42-3b63-b30d-61a02fd84f7b> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x18b031000 - 0x18c554fff com.apple.AppKit (6.9) <7be14039-4a67-38e8-a225-f90a4575a2a6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)
Writable regions: Total=1.9G written=851K(0%) resident=851K(0%) swapped_out=0K(0%) unallocated=1.9G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG image 752K 32
ColorSync 608K 31
CoreAnimation 4256K 113
CoreGraphics 48K 3
CoreImage 2064K 2
CoreUI image data 4544K 33
Foundation 16K 1
JS VM Gigacage 4096K 1
JS VM Isolated Heap 4384K 5
JS VM Isolated Heap (reserved) 2016K 1 reserved VM address space (unallocated)
Kernel Alloc Once 32K 1
MALLOC 1.9G 78
MALLOC guard page 288K 18
Memory Tag 244 16K 1
OpenGL GLSL 256K 3
STACK GUARD 56.3M 19
Stack 26.2M 19
VM_ALLOCATE 592K 34
__AUTH 4797K 645
__AUTH_CONST 67.8M 885
__CTF 824 1
__DATA 24.9M 909
__DATA_CONST 25.3M 929
__DATA_DIRTY 2756K 333
__FONT_DATA 2352 1
__GLSLBUILTINS 5174K 1
__INFO_FILTER 8 1
__LINKEDIT 594.6M 41
__OBJC_RW 2346K 1
__TEXT 1.1G 947
__TPRO_CONST 272K 2
mapped file 251.0M 113
owned unmapped memory 2208K 1
page table in kernel 851K 1
shared memory 1120K 28
=========== ======= =======
TOTAL 4.0G 5237
TOTAL, minus reserved VM space 4.0G 5237



-----------
Full Report
-----------

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Model: MacBookPro18,2, BootROM 11881.0.285.0.3, proc 10:8:2 processors, 32 GB, SMC
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: Pro Display XDR, 6016 x 3384 Retina 6K, Main, MirrorOff, Online
Display: Color LCD, 3456 x 2234 Retina, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Jul 8 2024 16:49:28 version 20.10.1119.0.8.7.183 FWID 01-4245416e
IO80211_driverkit-1302.65 "IO80211_driverkit-1302.65" Jul 15 2024 21:59:22
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci8086,15f0, USB eXtensible Host Controller, Thunderbolt@3,0,0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: Magic Keyboard with Numeric Keypad
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB3.1 Hub
USB Device: USB2.0 Hub
USB Device: Pro Display XDR
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Device: Pro Display XDR, Apple Inc., 1, 55.2

 

[Ashley Chumun]

Greetings @YueyT ,
Thank you for your feedback.
To further investigate the issue, we have created an internal ticket and sent you an email with additional instructions.
Please check your email [email protected] and provide us with your reply!
Thank you!

 

[CHrisTheBiPolarBear]

Use parallels from App Store

 

[LeRoi]

I'm running Developer Version 15.0 Beta (24A5309e) which is the latest beta on a Mac Studio Ultra with 64Gb of memory and have had no problems. For VM's, I load the Canary and Developer version of Win 11 Pro as well as the release version to check functionality and compatibility of our existing software suite versus MS O/S changes. Other than some incompatibility problems, everything seems to be working.

 

[PavelD3]

Have the same crashing problem with windows 11 vm. problem started with today's update of Sequoia Beta (24A5320a)

 

[RidhwanA]

Easy Fix
Using Terminal on my Mac, I was able to run the following command to enter a new license key:
prlsrvctl install-license --key *********************
(insert your license key in place of the asterisks)

 

[IngoS]

Use parallels from App Store

It doesn't help, if you already bought a non App Store License :-(

 

[AbnerS1]

Easy Fix
Using Terminal on my Mac, I was able to run the following command to enter a new license key:
prlsrvctl install-license --key *********************
(insert your license key in place of the asterisks)

Holy, it worked!!!!!!!!!!!!!!!

 

[dibor]

I got error "The license server cannot process the request............." and give me link to the article that NOT exists

 

[dibor]

Have activate it by Parallels Desktop application.
And YES VM is running

 

[IngoS]

Failed to install the license: Unable to perform the operation. This license is already activated on another Mac. You must either deactivate the license and then activate it on this Mac or purchase a new license.

so I tried to deactivate it on the other MacBook, but:

macbookair@MacBook-Air ~ % prlsrvctl deactivate-license
Failed to deactivate the license: Unable to deactivate the product. Your type of license cannot be deactivated.

 

[IngoS]

With the help of the support, my license was reset on the old system and I could activate it on the new MacBook. Now the Parallels Desktop starts fine and the windows installer is running. Let's see, but for now the license issue seems to be the solution!

 

[Adeboye Adeotan]

Hello all,

Please be informed that this issue has been fixed in our latest release of Parallels Desktop, version 20.

Provided you have a subscription, you may install Parallels Desktop using the following link:

https://link.parallels.com/link/66dfeea0xN44