Parallels 14 - Windows XP do not launch

GeorgesZ · Aug 23, 2018

MacOS 10.13.6, when i launch my Windows XP VM, i got :

A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected.

All was working on parallels 13 before update

Dmitry Geynisman · Aug 24, 2018

GeorgesZ said:
MacOS 10.13.6, when i launch my Windows XP VM, i got :

A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected.

All was working on parallels 13 before update

Hi @GeorgesZ, our Support Team will contact you soon for assistance.

RolandS8 · Oct 16, 2018

Just a question, is this problem solved and does Windows XP professional runs under Parallels 14? I want to run XP prof. on my Mac but want to be sure all is good.

RolandS8 · Oct 16, 2018

Dmitry@Parallels said:
Hi @GeorgesZ, our Support Team will contact you soon for assistance.

Dmitry, has this been solved?

Dmitry Geynisman · Oct 17, 2018

RolandS8 said:
Dmitry, has this been solved?

Hi Roland, this was pretty unique issue with WinXP, we offered our assistance but did not come to the resolution in the end.
Are you planning to upgrade to version 14 from a previous one?

RolandS8 · Oct 17, 2018

Hi Dmitri, yes I had 6 and need to run XP again after a long time. Can I download 13 somewhere

Dmitry Geynisman · Oct 17, 2018

RolandS8 said:
Hi Dmitri, yes I had 6 and need to run XP again after a long time. Can I download 13 somewhere

What macOS are you running? If you upgraded to Mojave, I suggest you try Parallels Desktop 14 for Mac: http://parallels.com/directdownload/pd14
If your macOS version is older, try 13th version: http://parallels.com/directdownload/pd13

RolandS8 · Oct 17, 2018

Dmitry@Parallels said:
What macOS are you running? If you upgraded to Mojave, I suggest you try Parallels Desktop 14 for Mac: http://parallels.com/directdownload/pd14
If your macOS version is older, try 13th version: http://parallels.com/directdownload/pd13

Hi Dmitry, I'm running on High Sierra, I will follow the link and try to download 13. Thanks for the help sofar

GeorgesZ · Oct 18, 2018

Hi Roland, i don't know why, but the XP HDD seems to be corrupt. I do not know if it's me, the mac update or parallels update ... and my backup have the same issue so the corruption must occur during my last VM usage.

The Parallels Team support was great !

RolandS8 · Oct 18, 2018

GeorgesZ said:
Hi Roland, i don't know why, but the XP HDD seems to be corrupt. I do not know if it's me, the mac update or parallels update ... and my backup have the same issue so the corruption must occur during my last VM usage.

The Parallels Team support was great !

Hi Georges,

Thanks for the update, at this moment I'm struggling with other issues, I'm trying with 13 at this moment but don't get the assistant running on the Windows PC.