Parallels 11 - unable to confirm the product licence?

[JAG]

Same issue, please help.

 

[Guna@Parallels]

Same issue, please help.

We've made few changes. Please reactivate and let us know how it works.

 

[JasonB10]

Having the same issue, just bought new MacBook pro.
Have logged out of my parallels account from the Account and Licence menu on my old mac but can't activate my Parallels 11 licence on my new machine.

 

[Maria@Parallels]

Hey, please try this KB and check the issue.

 

[Maria@Parallels]

Having the same issue, just bought new MacBook pro.
Have logged out of my parallels account from the Account and Licence menu on my old mac but can't activate my Parallels 11 licence on my new machine.

We've made necessary changes with your key, please check it now and let us know the results.

 

[JasonB10]

We've made necessary changes with your key, please check it now and let us know the results.

Worked a charm. Thank you.

 

[Swati@Parallels]

Worked a charm. Thank you.

Glad to hear that Jason. Reach us out if you have any questions in future!

 

[PaulChristopher@Parallels]

thank you for your support , cheers

Great! Glad you are able to activate Parallels Desktop. Feel free to reach out anytime. We are here to help!

 

[MikeB10]

I'm having the same issue everyone else here is, having moved to a new MacBook Pro (and apparently having forgotten to sign out of my old computer.) Any chance you could help? Thanks!

 

[Maria@Parallels]

I'm having the same issue everyone else here is, having moved to a new MacBook Pro (and apparently having forgotten to sign out of my old computer.) Any chance you could help? Thanks!

Hey, we've made several changes, please check the issue.

 

[Maria@Parallels]

I'm having the same issue everyone else here is, having moved to a new MacBook Pro (and apparently having forgotten to sign out of my old computer.) Any chance you could help? Thanks!

Also please check this KB article and move your license from 1 Mac to another.

 

[MikeB10]

Worked great now, thanks!

 

[Guna@Parallels]

Glad it worked! Feel free to reach us for further assistance, we're here to help you.

 

[MikeB10]

Hi, I just moved laptops one more time (went from a 13" to a 15" MBP), and despite logging out of the old one, the same issue is biting me again for Parallels 11. Any chance you could do your magic one more time? Thanks!

 

[Raj@Parallels]

Hi, I just moved laptops one more time (went from a 13" to a 15" MBP), and despite logging out of the old one, the same issue is biting me again for Parallels 11. Any chance you could do your magic one more time? Thanks!

Please try activating Parallels Desktop 11 it should work.

 

[MikeB10]

Had to switch machines again due to a faulty keyboard - any chance I could get you to wave your magic wand over the activation server again? Thanks!

 

[Ajith1]

Had to switch machines again due to a faulty keyboard - any chance I could get you to wave your magic wand over the activation server again? Thanks!

We have made necessary changes, try to activate again.

 

[ChrisC8]

me too... logged out of my old macbook pro and uninstalled parallels 11. trying to re-register on new macbook but receiving dreaded 'unable to confirm the product license' due to too many activations. thanks!

 

[PaulChristopher@Parallels]

me too... logged out of my old macbook pro and uninstalled parallels 11. trying to re-register on new macbook but receiving dreaded 'unable to confirm the product license' due to too many activations. thanks!

Hey ChrisC8, we've made few changes. Please reactivate and let us know how it works.

 

[ChrisC8]

Hey ChrisC8, we've made few changes. Please reactivate and let us know how it works.

worked like a champ! thanks paul!