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Paid Twice using AliPay, still haven't got my active code.
- Thread starter Jacky11
- Start date
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- Tags
- active code
the letter is written in Chinese. but I don't understand the real mean.
Logically after I paid, twice! the license or the active time should be automatically renewed from the server.
Or maybe give me some code to active it.
But nothing except two confirm letter. don't know what to do.
the software is good.
and I really like to pay for using it.
but.....
maybe I shouldn't buy MacBook while I should Use Windows for sometime.
Logically after I paid, twice! the license or the active time should be automatically renewed from the server.
Or maybe give me some code to active it.
But nothing except two confirm letter. don't know what to do.
the software is good.
and I really like to pay for using it.
but.....
maybe I shouldn't buy MacBook while I should Use Windows for sometime.
DebasmitaM
Forum Maven
Hello, please help us with your purchased reference number.the letter is written in Chinese. but I don't understand the real mean.
Logically after I paid, twice! the license or the active time should be automatically renewed from the server.
Or maybe give me some code to active it.
But nothing except two confirm letter. don't know what to do.
the software is good.
and I really like to pay for using it.
but.....
maybe I shouldn't buy MacBook while I should Use Windows for sometime.
Hi,Hello, please help us with your purchased reference number.
They are '328516403' and '328507095'.
DebasmitaM
Forum Maven
Hello, we are checking this issue internally and will update you at the earliest.
DebasmitaM
Forum Maven
Hello, we have sent you a response. Kindly check and let us know.Hello, we are checking this issue internally and will update you at the earliest.
THX，PLZ make it as quickly as possible, at least within one work, otherwise I might not be able to use windows....Hello, we are checking this issue internally and will update you at the earliest.
Best Wishes!
DebasmitaM
Forum Maven
Hello,I also met this problem.
I would like to inform you that Cleverbridge has not received the payment for orders in our account yet. There is currently a slight delay due to a technical issue, but Cleverbridge technical team is working with high priority to have this solved as soon as possible.
Once your payment is verified, you will receive an email containing your receipt, license information, and download link. Please note this may take currently 2-4 business days.
thanks for your support, this morning I received active key and running well.Hello, we are checking this issue internally and will update you at the earliest.
Problem Solved. Thank you very much.Hello,
I would like to inform you that Cleverbridge has not received the payment for orders in our account yet. There is currently a slight delay due to a technical issue, but Cleverbridge technical team is working with high priority to have this solved as soon as possible.
Once your payment is verified, you will receive an email containing your receipt, license information, and download link. Please note this may take currently 2-4 business days.
DebasmitaM
Forum Maven
Hello, we are happy to hear your issue got fixed. Please reach us back for any further queries.thanks for your support, this morning I received active key and running well.
DebasmitaM
Forum Maven
Hello, we are happy to hear your issue got fixed. Please reach us back for any further queries.Problem Solved. Thank you very much.