Not getting internet, ethernet connection

Z

zamboknee

Member
Greetings.
I'm fairly new to Desktop for Mac so if I post the 'derr' est of questions, I apologize.
I'm running Desktop on a macpro that's hooked to my router via the ethernet connection.
When I try to go on the internet in XP it appears that it goes to the website (loading bar reaches full green and 'Done' on the bottom left hand corner) but there is no content for any site that I try to go to.
I looked on my router and it's acknowledged the XP's presence and given it an IP address (zambokneesXP) but I can't get anything to display on the page.
Network Preferences is showing (in Sharing tab) that it's sharing the ethernet adapter (en2)
Any help would be appreciated.
Thank you.
 
Check the tcpip params in Windows - you should have a default router, IP, name servers defined. As a test, enter the IP of a web server rather than the hostname of the web server into the browser's URL window and see what happens.
 
zamboknee said:
would those tcpip params be in the 'network connections' section of the control panel?
Click to expand...

Yes - and also seen when running a Windows command line: ipconfig /all
 
In the Internet Protocol (TCP/IP) Properties window, I have "obtain IP address automatically" selected. I hope this is right.
I apologize for my incompetence in Windows, I've been mostly Mac the last few years.
 
Select the Start button, select Run, type in cmd, and click OK. A text command window will open. In that window type: ipconfig /all

You may have to expand the window a bit to see everything. This will tell you what network interface is active, your IP, your default router, your name servers, and other interesting information.
 
This is what I got. If there's anything personal up here please let me know so I don't expose myself to anything.
 

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zamboknee said:
This is what I got. If there's anything personal up here please let me know so I don't expose myself to anything.
Click to expand...

Nothing personal - you're safe, but good you should be concerned.

Ok - in that window you have a default router, a dns server, your own IP, and subnet mask and it all looks good. Now lets see if it works.

In the command window type: ping 192.168.2.1.

It should return four or so lines of icmp information and a summary if it's working, otherwise it will return an error message. If you see the error message, stop here - otherwise...

Next, type: ping 66.197.23.53

This is a parallels server address. You should see the icmp information and summary again. This indicates your network stack is fine and routing is working, and you have no firewall issues.

If that worked, type: ping ftp1.parallelz.com

That is the hostname of the server you pinged by IP. If you don't see the icmp info then it suggests your DNS server is not working correctly.
 
it got through fine until the last ping (ftp 1.parallelz.com). At that point it came back with a message of "ping request could not find host ftp. Please check the name and try again"
 
Very good - we're in the home stretch. Recall from your ipconfig information that your DNS server IP is the same as your defaultrouter. In fact there seems to be no name server at that address so we'll get another one from your OS X system.

In an OS X Finder window, open the Applications folder. In there is a Utilities folder, and in there is the OS X terminal tool. It is similar to the Windows cmd tool. Open a terminal and type in:

cat /etc/resolv.conf <enter>

This will display the name server(s) used by OS X. Make a note of it/them, then go back into Windows and open the Network tool, go into the properties windws, and selet the "Use the following DNS addresses", then enter the address(es) you got from OS X.

If everything goes well, Windows should now be able to resolve hostnames. Croxx your fingerx.

Sorry for being so methodical, but it often helps to take things step by step when debugging over the wire like this.
 
No worries on the methodical stuff. I just wish this could have been a lot easier/automatic upon installing the program.
Anyway, it doesn't appear to have worked. Attached is a screenshot of the name server it gave me, inputted into network control.
 

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I think I might have gotten it!
I enabled the correct ethernet on my internet sharing and it appears to be working.
Seems a little slower though.
Is this the correct way to use the network adapter on parrallels?
 
I'm going to send you a private mail with another test to try, but it will involve my personal data center and I'd like that to remain private. Be right back.
 
Give this a try. Open an OS X shell (terminal) and enter this command:

/usr/bin/dig @xxx.xxx.xxx.xxx ftp1.parallelz.com

and replace the x's with the IP I sent you via private mail.

You should get an answer that includes this:

;; ANSWER SECTION:
ftp1.parallelz.com. 600 IN A 69.5.67.39

Don't post the entire response you get, but just say if you see this or not.
 
I just updated to build 1970 and it appears that the internet is now working.
I'm not at the mac pro as of now but I will try your suggestion soon.
 
zamboknee said:
I just updated to build 1970 and it appears that the internet is now working.
I'm not at the mac pro as of now but I will try your suggestion soon.
Click to expand...

And you were running 3150 prior, correct?
 
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