no boot device available

Daniel9 · Dec 18, 2015

I am installing a disk version of Windows 7 x 64 with Parallels Desktop 11 for Mac with an Apple Superdrive. When trying to install Windows, I can get no farther than the screen below:

When I press Enter, the process repeats. Are there any suggestions on how to fix this?

Thanks!

marat_t · Dec 18, 2015

Hi,
What OS version is installed on Mac? If it's 10.11.2, I'm afraid it will not work as Apple has changed USB driver in 10.11.2 and we experience some issues currently with connecting USB to VM. What you can do is to create an image of the drive in OS X Disk Utility following "Create a disk image from a disk or connected device" part of this article and install OS from created image.

please note that USB drive should be bootable

Daniel9 · Dec 19, 2015

The OS Version is 10.10.5

I am currently creating a 'read-only' disk image and will attempt to install Windows 7 from that. I will update then!

Thanks for the quick response.

Daniel9 · Dec 19, 2015

I tried installing from the disk image and received the same error:

Any thoughts on what is going wrong?

Ram@Parallels · Dec 19, 2015

Hi Daniel,
It may be an issue with the disk, in this case, you can Download Windows 7 Disc Image and install it.

Daniel9 · Dec 24, 2015

I am positive the issue is not with the disk, as it is a company version of Windows. The disk does not require a product key, so downloading the ISO files is not an option. Is there any alternative way around this problem?

mmika · Dec 24, 2015

Hi Daniel9,
could you send 'Technical Data' to Parallels and share its ID here (in VM menu bar: Help > Send Technical Data).
Thank you.

ManojK@Parallels · Dec 25, 2015

Try creating an ISO out of this disk as per this article and try installing it from there.

Daniel9 · Jan 22, 2016

mmika said:
Hi Daniel9,
could you send 'Technical Data' to Parallels and share its ID here (in VM menu bar: Help > Send Technical Data).
Thank you.

Here it is, sorry it's been a while:
ID number 87010173

ManojK@Parallels · Jan 23, 2016

Forward this Problem Report ID along with the issue description as an email to [email protected], so we can check it for you through a remote session.

mmika · Jan 29, 2016

Hello Daniel.
I looked at your report with technical data and didn't found any obvious problems...
Could you change virtual storage interface of CD/DVD drive from SATA to IDE.
You can do this easily by editing Windows 7 vm preferences. Or if you are going with new Vm wizard please check "Customize" during new VM creation, then change virtual interface for CD/DVD drive.

AdamV · Jun 24, 2017

Hello,
It looks like I am having a similar problem as Daniel9. I'm running on a 2013 Mac Pro with Windows 8.1 on a Boot Camp partition. I was installing Parallels 12 Pro for the first time. I don't know if Tools installed correctly. And I'm not able to get through step 3 of the KB found here: http://kb.parallels.com/en/123150. The Source dropdown is grayed out. And I'm not able to shut down my virtual machine.
KB Resolution

Shutdown the Windows virtual machine.
Open the virtual machine hard disk configuration: go to menu bar at the top -> Actions -> Configure... -> Hardware tab -> Hard Disk 1.
In Source drop-down menu choose Disconnected option.

Thanks,
Adam

AdamV · Jun 24, 2017

Hello,
For my post above, I forgot to say that I'm running macOS Sierra 10.12.5.
Thanks,
Adam

Ajith1 · Jun 25, 2017

AdamV said:
Hello,
For my post above, I forgot to say that I'm running macOS Sierra 10.12.5.
Thanks,
Adam

We would like to know if you are trying to create a stand-alone virtual machine or a BootCamp based virtual machine. If it is a BootCamp based refer this article.