Moving License from old Mac to New not working

[WillRiker]

Hello, my old Mac I already purge, being now not able to logout from Parallel Desktop. On the new Mac I on activate there is not the option "activate on this mac", working now with trial.

this section https://kb.parallels.com/123461#section1 didnt help

thanks for any help

 

[Ajith1]

Hello, my old Mac I already purge, being now not able to logout from Parallel Desktop. On the new Mac I on activate there is not the option "activate on this mac", working now with trial.

this section https://kb.parallels.com/123461#section1 didnt help

thanks for any help

We have reset your Pro subscription key. You can use it to activate.

 

[WillRiker]

thanks it works

 

[BerndN5]

Moving my license to my new macbook didn't work - please help!

 

[Sathiya@Parallels]

Moving my license to my new macbook didn't work - please help!

Hi BerndN5. We have reset the license. Please try to activate now and it should work.