Hi,
I am using your Parallels Desktop for Mac Pro Edition product. Yesterday I copied my Parallels Desktop product key. Then I reset my old computer and completed the installation on my new Mac. However, Windows asked me for a product key. When I checked your support page, I saw that the first thing I needed to do was retrieve some files from my old computer. But I had already formatted it. I am asking for your support so that I can continue using your product on my new computer. To help, I am also providing you with the email address I used to purchase the product and my Parallels Desktop product key.
Thank you in advance for your help.
Best regards
I am using your Parallels Desktop for Mac Pro Edition product. Yesterday I copied my Parallels Desktop product key. Then I reset my old computer and completed the installation on my new Mac. However, Windows asked me for a product key. When I checked your support page, I saw that the first thing I needed to do was retrieve some files from my old computer. But I had already formatted it. I am asking for your support so that I can continue using your product on my new computer. To help, I am also providing you with the email address I used to purchase the product and my Parallels Desktop product key.
Thank you in advance for your help.
Best regards