Mouse clicks stop working in guest OS

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billpatt

Bit poster
I have a MacBook Pro 15" Retina. I'm currently on Parallels Desktop for Mac 13.3 and macOS 10.3.4, but this problem has been consistently present since macOS 10.2 and Parallels 11.
After I've been working in Windows 10 Guest OS for a few minutes, it will stop responding to mouse clicks, left or right. The cursor still moves, but I can't change focus or activate anything. The trigger is a mystery, but generally happens when I have been working in the host OS and return to the guest.
Restarting the guest OS fixes it, but the easier solution I've found is to switch to the host OS with the guest window in the background and move the cursor back and forth over the guest window. This triggers "big cursor", a feature of macOS used to find the cursor. This resets the issue in the guest OS.
Reinstalling Parallels Toolbox doesn't help, and the new Toolbox seems to have made the problem worse.
 
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I'm also having the same issue on Parallels 15.1.4 with Windows 10 VM (host OS: MacOS Catalina 10.15.7)
Mouse clicks are not registered periodically for 5-15 seconds. Keyboard works well during these freezes.
BTW. I use only built-in MacBook trackpad
 
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SOLVED my way. Created a new VM and fresh installed Windows 10. I've spent hours collecting information and sending them to Parallels but what I got was "hey let's schedule a call". A call for what? A call for something I can't reproduce?

Anyway, fixed.
 
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Hi Everyone,
I am having issues with a similar problem. Like many people in the world at the moment, I have gotten into among us. This has meant reviving my parallels instance. I have done so, installed hours of windows updates except I can't play properly. My mouse seems to drop out constantly. I don't know if it is my devices (MX keys and MX master), if it is parallels or just a windows issue. Same with my usb headset but that is a whole other issue...

I've tried to set up my devices so they are separate from my Mac. On Mac, I connect via Bluetooth and on my VM via the unifying receiver. That means that the keyboard is configured with windows keys when I boot into my VM. Before I boot my VM I turn off bluetooth and use the laptop physical keyboard and mouse.

I am also using dual monitors. From what I can see, the mouse goes back to the "mac style" pointer when I go between screens to go to discord for example. I have tried the following steps from this forum

- Changing out of game mode in parallels sys prefs
- unpairing/repairing my mouse
- Trying to connect my mouse via bluetooth (this didn't work).
If anyone has any suggestions I would be very keen to hear them.
 
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Parallels 18, Mac M1 Mini, Venture 13.2.1, vm = Ubuntu22.04. Periodically (typically at least once a day), at Ubuntu boot time, the mouse will disappear and I cannot login. Option-Alt restores the mouse but it disappears immediately on any click within the login screen. The only resolution appears to be doing Action | restart on the VM. Then, typically the mouse will be available and I can login. Once in the VM, the mouse and keyboard seem ok but I do see when the mac sleeps and I restore the VM, there is also a chance of losing the mouse and keyboard in the VM at that time as well.
 
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