Mount External Thunderbolt Drive in El Capitan VM?

P

P.R

Junior Member
I am new to Parallels and have created an El Capitan VM which seems to run well. How can i get the VM to recognize and mount my external THudnerbolt Hard Drive partitions? In the VM I can only see the 2 internal hard drives created in the Guest OS VM. I tried Preferences->Devices->Ask Me What to Do and Configure->Options->Sharing->Share Folders->All Disks and Map Mac Volumes to Virtual Machine, but no luck. When I unmount the external and then unplug it and plug it back in I get an error message that Parallels could not add the USB device and the external partitions then appears back on my main desktop again.

Anyone have any suggestions how I can get the Thunderbolt external to mount in the VM? Thanks - Randy
 
Arun@Parallels said:
Hi @P.R , please try Actions > Reinstall Parallels tools and check if that works.
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Thanks Arun. That a did not seem to help at all. I have now contacted Parallels Tech Support and they have verified the problem. They said they are researching the issue and will get back to me. In the mean time I have connhectred the external hard drive via USB and that is working. Thanks again for your response. - Randy
 
You are welcome please post if you have additional questions.
P.R said:
Thanks Arun. That a did not seem to help at all. I have now contacted Parallels Tech Support and they have verified the problem. They said they are researching the issue and will get back to me. In the mean time I have connhectred the external hard drive via USB and that is working. Thanks again for your response. - Randy
Click to expand...
 
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