macOS VM Crashing

B

BrianM5

Bit poster
about a week ago my macOS 15 VM running in Parallels Desktop 20 on my M3 Max MacBook Pro started crashing.
I figured it was due to me upgrading the VM from macOS 14 --> 15 so created a new macOS 14 VM, it started crashing almost immediately as well.
In the /Users/<user>/Parallels/<macOS 15 VM>/statistic.log I'm seeing the below, which started on 10/17/24:

2024-10-21 15:56:30 DspStat:36150:VM_CRASHED

How can I troubleshoot this creating issue? I've looked in the OS logs of the VM to see if there are any hard shutdowns and there are zero recorded when it crashes, so seems to be something with Parallels?
 
Hello everyone,

I seem to have the same problem. It started a few days ago when I upgraded Parallels Desktop to 20.1.0 on my M2 MacBook Pro.

At the time, I still had macOS 14.7 running on the host (14.6 in the VM). I updated the VM to 14.7 and now both the host and the VM to 15.1. Unfortunately, nothing changed, the VM keeps crashing multiple times a day. I have the same log entries in statistic.log as @BrianM5.

I tried digging through the "technical report" that Parallels Desktop can generate. So far I didn't find anything suspicious, but it is a lot. Any help would be appreciated.
 
Hi @Timo9 This issue was resolved for me with the v20.1.1 update. I would update and test on your end and see. If not, then I would open a case with Parallels support.
 
Thanks for your reply @BrianM5! Funny thing is: I checked for a new version of Parallels Desktop multiple times (using the in-app feature) but nothing showed up. Only after a co-worker told me, he had 20.1.1 installed, I new that a new version even existed. I had to manually install that version (after searching for the download link...) and hope, that it fixes the problem for me, too.
 
Curious if anyone is starting to see their macOS VMs crashing again? This has occurred 3 times now for me over the last 2 days. Ver. 20.1.1-55740
 
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