additionally, I followed the thread with respect to re-installing Windows Print to PDF and cannot re-install it just stops. Originally, under optionfeatures.exe both were checked as installed and I unchecked them and rechecked them to no avail. gives me an error message there too.
I am at my wits end. I love ARM.
I experienced some problems with Print to PDF early on, and they simply wouldn't go away. I tried diagnosing the problem with the help of Parallels Support and they suggested the following --
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1. Run the virtual machine.
2. Press CMD+R to open Windows Run menu, paste the following command:
Control
and hit return.
3. Windows Control Center will open. Click Hardware and Sound > Devices and Printers. Take a screenshot.
4. Open the virtual machine's Configuration (
https://kb.parallels.com/117287) > Hardware > Shared Printers and uncheck "Share Mac Printers with Windows".
5. Wait for all shared printers (if there were any) to disappear.
6. Go back to the virtual machine configuration, and re-enable shared printers. Wait for a few minutes. Take a screenshot. Restart the virtual machine.
If the "Print to PDF" printer doesn't reappear, collect an additional technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this e-mail together with the screenshots.
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The strange thing was that in the Control Center I could see additional devices that mapped to the printers connected to my Mac, but they were not presenting as "printers".
At that point I went back to basics. I created a new VM from scratch, knowing that I would have to reinstall the apps later. This fixed the problem! Somehow my Virtual Machine was corrupted in a manner that prevented me from getting shared printers, or Print to PDF to work. Starting with a fresh VM did the job.
I know this sounds like extra work, but before you waste any more time trying to fix the existing VM I suggest creating a new VM and see if the problem disappears.