Log error: "client public ip: JSON length 0 out of range"

Discussion in 'Parallels Remote Application Server' started by DanielG64, Jun 9, 2026.

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  1. DanielG64

    DanielG64 Bit poster

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    Hi everyone,

    I've noticed an issue in my application logs where the following message appears occasionally, but not consistently:
    client public ip: JSON length 0 out of range

    What's confusing is that this error doesn't happen all the time--it only shows up intermittently.
    Has anyone experienced something similar or knows what might cause this?

    Could it be related to empty or malformed JSON responses, or perhaps a timing/network issue?
    Any ideas on what might trigger this and how to debug or prevent it would be greatly appreciated.
    Thanks in advance!
     

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