I need to run some legacy applications that require old legacy MacOS (32bit - 10.14 Mojave), old but support MacOS (12 Monterey & 13 Ventura) and Windows 8/10, and have been doing so successfully using Parallels 17 on an intel MacBook Pro, which died.
I now have a M4 Macbook, and of course am surprised to find that virtualization is extremely limited.
I have some pre-sales questions, but it seems that there is no way to contact Parallels (contact by chat, phone, email are all greyed out - it is reasonable that they don't want to provide support for old versions, but it is baffling that they don't allow pre-sales... isn't the way they get money is from sales?). Can anyone help me with a few questions:
1. How do I get some pre-sales support by phone/chat/email?
2. It appears from KB 129252 ( https://kb.parallels.com/en/129252 ) that if I upgrade to a new version of Parallels on the M4, I can move the legacy windows guest VM to v20 and they will run. However KB128914 ( https://kb.parallels.com/128914/ ) indicates "a virtual machine created on a Mac with an Intel processor cannot be used on a Mac with Apple silicon chip, and vise-versa." So which is it? Will it run on v20 M4 or not?
3. The KB 129252 above makes no mention (and I cannot find a similar article that addresses this) of moving existing legacy Mac guest VM (10.x) - will they run on the M4 too?
4. The KB 129252 above makes no mention (and I cannot find a similar article that addresses this) of old but supported Mac guest VM (Monterey 12 and newer). KB 125561 ( https://kb.parallels.com/125561/ ) indicates that you can make new VM with old but supported Mac OS (Monterey 12 & newer) from within Parallels. Neither indicates if moving existing old but supported Mac guest VM ( Monterey 12 & newer) to M4 - will they run on the M4 too?
5. The KB indicates that version 18 tools is final. If I upgrade to the current v20, how will I get access to the v18 tools (as they are no longer accessible via "Reinstall Parallels Tools" in the later versions?
I'm surprised Parallels doesn't have a page that is link/easily accessible on the "buy" page. I apologize if these are clearly answered elsewhere here - I did search unsuccessfully. (if they are, perhaps a sticky could be made?)
Thanks to anyone who can help
I now have a M4 Macbook, and of course am surprised to find that virtualization is extremely limited.
I have some pre-sales questions, but it seems that there is no way to contact Parallels (contact by chat, phone, email are all greyed out - it is reasonable that they don't want to provide support for old versions, but it is baffling that they don't allow pre-sales... isn't the way they get money is from sales?). Can anyone help me with a few questions:
1. How do I get some pre-sales support by phone/chat/email?
2. It appears from KB 129252 ( https://kb.parallels.com/en/129252 ) that if I upgrade to a new version of Parallels on the M4, I can move the legacy windows guest VM to v20 and they will run. However KB128914 ( https://kb.parallels.com/128914/ ) indicates "a virtual machine created on a Mac with an Intel processor cannot be used on a Mac with Apple silicon chip, and vise-versa." So which is it? Will it run on v20 M4 or not?
3. The KB 129252 above makes no mention (and I cannot find a similar article that addresses this) of moving existing legacy Mac guest VM (10.x) - will they run on the M4 too?
4. The KB 129252 above makes no mention (and I cannot find a similar article that addresses this) of old but supported Mac guest VM (Monterey 12 and newer). KB 125561 ( https://kb.parallels.com/125561/ ) indicates that you can make new VM with old but supported Mac OS (Monterey 12 & newer) from within Parallels. Neither indicates if moving existing old but supported Mac guest VM ( Monterey 12 & newer) to M4 - will they run on the M4 too?
5. The KB indicates that version 18 tools is final. If I upgrade to the current v20, how will I get access to the v18 tools (as they are no longer accessible via "Reinstall Parallels Tools" in the later versions?
I'm surprised Parallels doesn't have a page that is link/easily accessible on the "buy" page. I apologize if these are clearly answered elsewhere here - I did search unsuccessfully. (if they are, perhaps a sticky could be made?)
Thanks to anyone who can help