Key renewal not recognized

JimS

Bit poster
My license has already been renewed, on the account and in the program it shows a next renewal date of 10/6/27. However, the software refuses to launch and will only link back to the website to buy a new subscription. If I try to enter the activation key again, it says "Unable to perform the opreration. The license server rejects it."

How do I get the program to recognize the already active subscription?
 
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