Incompatible Graphics with CrystalMaker

[DavidB75]

Hello, I am trying to run the Windows version of CrystalMaker on a Mac through Parallels because our research group only has a Windows license.
It won't run, saying that I don't have the right graphics setup. Can I change how it sees my graphics card?
It only sees: Name - Parallels Display Adaptor (WDDM); DeviceID - VideoController1; AdaptorRAM - 1061855232; DriverVersion - 15.1.2.47123; VideoProcessor - Virtual Adaptor.
I think that it needs to see my underlying video card information...
See attached photo for warning message.

 

[Maria@Parallels]

Hi, could you please collect the tech report right after the issue reproduced and post the report's ID here.
Thanks in advance.

 

[StephanieM2]

Hi I have the exact same problem and I submitted the tech report. My ID is 345154385

 

[Maria@Parallels]

Hi I have the exact same problem and I submitted the tech report. My ID is 345154385

Thank you for the provided info.
Did you check this article?

 

[MoniaN]

Hi, did you ever find a solution? - I have the exactly same problem...