I also have this problem, Please Help!
I simply moved my hard drive to a different machine (due to previous machine video failure), new machine is almost exactly the same and hard drive and data were unchanged.
When I tried to open parallels, I was prompted to activate, entered the product key, met message "internet unavailable", then went on Parallels sit to enter key, was notified the key was Blacklisted.
Please advise! Thank You.
anything? ANYONE at Parallels? Please Respond and adjust my Key (as you have done for others in this thread with seemingly the same issues?
I've been struggling with this issue for 4 days straight, and requested assistance from Parallels over 24 hours ago on this Forum, Twitter, and Facebook.
ZERO REPLIES FROM PARALLELS.
I have bought your software (twice), and have all keys, have read thru forums where you rely apparently upon your CLIENTS to solve the problems your other clients are experiencing instead of backing up your OWN product.
Once your product works, it's great, but GETTING IT TO WOK seems to be the job of the customer, not the Seller.
I have a legacy machine, OS, and Parallels version (Legacy License Parallels version 11 on MAC OS 10.14 running Win XP on a MacBook Pro 5.3), and have suffered a machine failure, which forced me to move my SSD HD into a twin backup computer, with No Other Changes.
I've checked my firewall, et all as per advice of these forums and many hours of searching the net for answers, and still cannot re-activate your software on it's native drive in my "new" machine.
This Is Costing Me REAL Time and Money.
I am at a standstill.
This machine is critical to my operation.
Will Someone at Parallels Please Step Up and Support the Product they are Still Actively Selling?
PLEASE?