How to transfer license to another account?

J

jbaugh

Junior Member
I've tried to follow the instructions on the parallels support pages to transfer my Parallels license to another account. The links do not work. I have no way to transfer the license that I can discover. Any help would be appreciated.
John
 
jbaugh said:
I've tried to follow the instructions on the parallels support pages to transfer my Parallels license to another account. The links do not work. I have no way to transfer the license that I can discover. Any help would be appreciated.
John
Click to expand...
Let us know why you are trying to transfer the license. If you have access to the account, you could update the email address unless or until you created a new account with the other email address.
 
Ajith@Parallels said:
Let us know why you are trying to transfer the license. If you have access to the account, you could update the email address unless or until you created a new account with the other email address.
Click to expand...
I purchased a permanent license for my son to use on his personal Mac. We installed the Parallels app on his computer using the product key. But the app is registered to my own Parallels account. He now wishes to manage this app on his own personal Parallels account. But when he tries to register it on his account he gets a message stating that this license is already registered on another( my) account. Apparently there is no way a user can un- register a license so that it can be assigned to another account. It must be done by Parallels support. I was on the phone with support for nearly half an hour trying to accomplish this today. The agent seemed very uncertain about the process. Finally he said,"OK try it now." I asked him if he had un-registered the license. The way he responded,"Yes" wasn't very assuring. Especially when he then said,"If it doesn't work call us back. As far as I can tell the license has not been removed from my account.
 
jbaugh said:
I purchased a permanent license for my son to use on his personal Mac. We installed the Parallels app on his computer using the product key. But the app is registered to my own Parallels account. He now wishes to manage this app on his own personal Parallels account. But when he tries to register it on his account he gets a message stating that this license is already registered on another( my) account. Apparently there is no way a user can un- register a license so that it can be assigned to another account. It must be done by Parallels support. I was on the phone with support for nearly half an hour trying to accomplish this today. The agent seemed very uncertain about the process. Finally he said,"OK try it now." I asked him if he had un-registered the license. The way he responded,"Yes" wasn't very assuring. Especially when he then said,"If it doesn't work call us back. As far as I can tell the license has not been removed from my account.
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Hello, could you please provide us with your email, license key and your son's email?
Please reply us back via the private message.
 
I also would like to transfer a Parallels Desktop for Mac license key to a different account. The license was purchased by my company and initially registered to my Parallels account. We now need the license to be transferred out of individual account into a central management account. What do I need to do/provide? Please help. Thanks.
 
PhuV said:
I also would like to transfer a Parallels Desktop for Mac license key to a different account. The license was purchased by my company and initially registered to my Parallels account. We now need the license to be transferred out of individual account into a central management account. What do I need to do/provide? Please help. Thanks.
Click to expand...
Hello, we need a bit more information from you.
1 Your Parallels Desktop license key
2. Old email address
3. New email address (where you would like to transfer your license)
 
PhuV said:
I also would like to transfer a Parallels Desktop for Mac license key to a different account. The license was purchased by my company and initially registered to my Parallels account. We now need the license to be transferred out of individual account into a central management account. What do I need to do/provide? Please help. Thanks.
Click to expand...
Hello, we've received your reply and moved your key to dve***dos@reals*****resystems.com
Please check.
 
Hello,
I also would like to transfer a Parallels Desktop for Mac license key to a different account, as I do not need to use windows, I downloaded it for my partner who then cannot access it on their part of my Mac
 
MatthewG22 said:
Hello,
I also would like to transfer a Parallels Desktop for Mac license key to a different account, as I do not need to use windows, I downloaded it for my partner who then cannot access it on their part of my Mac
Click to expand...
Hello @MatthewG22
Thank you for your feedback.
We sent you a private message, please check it and provide us with the requested information.
Thanks!
 
Hello, I would transfer my Parallels Desktop 17 to my daughter's account. I don't use this version now, because I use the newer one. What should I do to transfer a license key for version 17?
 
Robson1 said:
Hello, I would transfer my Parallels Desktop 17 to my daughter's account. I don't use this version now, because I use the newer one. What should I do to transfer a license key for version 17?
Click to expand...
Hello @Robson1
We sent you a private message, please check it and provide us with the requested information.
Thanks!
 
Hello,
I have a new MAC and I already cleaned and sold old one. I need my parallels 20 license to work on new one but it says it is active on another machine...
The instructions on Your site are not working for me because I don't have old computer. Please help.
 
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