How can I deactivate my Parallels Desktop 10 license

Same issue as everyone else since 2017. Come on guys it's been almost three years and you're still moving licenses manually. I have an urgency to use parallels desktop and I can't. Yes I tried everything in this thread. Also the My Account portal is not working, it keeps reloading and console shows json errors.
 
NiklasF1 said:
Is there anyone who can help me with my licence please?
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Hi,
I need help...same problem as the others I've read in this thread.
there isn't any sign out button like what your websites says to deactivate parallels 10 from my old macbook. I want to install it on my new macbook please help to reset it..

thank you
 
MattP6 said:
Ill jump on this too, I need my key re-set too. Allowing me to re-activate on a new Mac.

On a side note there seems to be a lot of these posts, surely there is an easier way to do this?
Click to expand...
It seems you have already contacted us through Facebook. Please share the activation key you were using on the old Mac in the Facebook conversation to help you with a reset.
 
AndrewP17 said:
Same as others here, I can't deactivate my license from my old Mac and need to get this working on my new Mac.
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
NunoP said:
Same issue as everyone else since 2017. Come on guys it's been almost three years and you're still moving licenses manually. I have an urgency to use parallels desktop and I can't. Yes I tried everything in this thread. Also the My Account portal is not working, it keeps reloading and console shows json errors.
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
Nemensi said:
@Maria@Parallels: Same for me (KYCXXX-XXXXXX-XXXXXX-XXXXXX-XXX4G4). Could you please help?
Click to expand...
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
crownc said:
Hi,
I need help...same problem as the others I've read in this thread.
there isn't any sign out button like what your websites says to deactivate parallels 10 from my old macbook. I want to install it on my new macbook please help to reset it..

thank you
Click to expand...
You can only find the signout option in Parallels Desktop 11 and newer versions. We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
 
Worked, thanks.

Ajith@Parallels said:
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
Click to expand...
 
I'm having the same issue on my Parallels 10. Old Mac is shut down and the new Mac says I've reached the max number of activations. I guess I can't figure out a way to deactivate so I can activate on the new Mac.
 
ssls6454 said:
I'm having the same issue on my Parallels 10. Old Mac is shut down and the new Mac says I've reached the max number of activations. I guess I can't figure out a way to deactivate so I can activate on the new Mac.
Click to expand...
Hey, we've reset your key please check the issue and let us know how does it work
 
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