How can I deactivate my Parallels Desktop 10 license

I am having the same issue with Parallels Desktop 10. I have done the Terminal command but still receive the 'Maximum Activations' error message. I am reinstalling after a hard drive failure. Can you help?
Hello RussellL2, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
I am having the same issue. Could you please reset my Desktop 10 licenses? Thanks!
-TJ
Hi TJG2. We have reset the Parallels Desktop 10 for Mac license key. Please try to activate now and if the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
Hi, I have the same problem. I get the message "you have reached the maximum number of activations available...."......please fix this ....
 
Hi, I have the same problem. I get the message "you have reached the maximum number of activations available...."......please fix this ....
Hello Kitbit, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
 
Hello, AJ@Parallels could you please reset my parallels 10 license. Isn't there a smarter way to deactivate the old license before moving to a new computer?
Thanks
Hi Raik. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
Hello Paul18, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

I had to use the terminal command and it did work. Thank you for the quick response to my request.
 
Hello AJ@Parallels, I too am having this problem with my Parallels 10 license. Running 'prlsrvctl activate-license-online' gives me the same message about being unable to activate, and 'prlsrvctl deactivate-license' tells me the type of license cannot be deactivated. Thanks so much for your help!
 
Hello AJ@Parallels, I too am having this problem with my Parallels 10 license. Running 'prlsrvctl activate-license-online' gives me the same message about being unable to activate, and 'prlsrvctl deactivate-license' tells me the type of license cannot be deactivated. Thanks so much for your help!
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Hi,
I am having the same issue "This license key is already registered". Could you please reset my Desktop 11 license? Thanks!
 
Hi,
I am having the same issue "This license key is already registered". Could you please reset my Desktop 11 license? Thanks!
Hi Michael46. We have reset the Parallels Desktop 11 for Mac license key. Please try to activate now and it should work.
 
I'm having the same problem after transferring to a new Mac. The error says I've run out of activations. My version is Parallels Desktop 10 fo Mac. Could you help me out?
 
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