How can I deactivate my Parallels Desktop 10 license

Same problem here, with license ending in QETJS0. I signed out of Parallels on my old laptop and getting the same error everyone else is getting when trying to activate on my new laptop. "prlsrvctl activate-license-online" didn't work either.
 
Hi!
Thanks, but this didn't seem to do the trick. It still says that it can't activate the product. Any other ideas?
 
Hello @licensel we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks
 
RonH46 said:
Same problem here, with license ending in QETJS0. I signed out of Parallels on my old laptop and getting the same error everyone else is getting when trying to activate on my new laptop. "prlsrvctl activate-license-online" didn't work either.
Click to expand...
I followed your instructions and it didn't work. Maybe you made changes for someone else? You said:

Hello @licensel we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks

I got:
MBP15a-Ron:~ ronhicks$ prlsrvctl activate-license-online
Failed to activate the license: Unable to confirm the product license. Please ac
tivate the product first.
 
Hi, I was using my MBA but it was dead. So, I have to buy new MBP. I would like to install parallel desktop to my new MBP. How can I deactivate old license? Thank you!
 
Hello SutheeK, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!
 
Hi, I quit parallels and tried the terminal thing and it tells me:
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

I have Parallels 11 (upgrade), but I didn't see a download link for that. So I am trying to at least get 10 installed. Help?
 
Well I've the same problem.
I'm installing parallels 10 to my new iMac, But I can't activate license. Even if I use the terminal.
Can you exactly explain in witch way I can de-activate license in my old iMac? I tried following steps on parallels kb but I have no way to see my email or my account in parallels desktop. I've 10.4 Parallels Desktop.
 
Hello fabrizioc2, we have made few changes to your license key. Please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!
 
HI,
I have several licenses of parallels 12, but I want to deactivate 3 of my licenses to install on other computers / users But when I try to enter the "key" in the other users it shows the message The license has another user. How do I remove my licenses from parallels?
 
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