How can I deactivate my Parallels 11 License when I don't have access to my old Mac

A

AndrewL11

Bit poster
I am trying to activate Parallels 11 on a new MacBook Pro, but I don't have access to my old Mac to deactivate it.
I get a "You have reached the maximum number of activations available for your activation key" error.
Thanks
 
AndrewL11 said:
I am trying to activate Parallels 11 on a new MacBook Pro, but I don't have access to my old Mac to deactivate it.
I get a "You have reached the maximum number of activations available for your activation key" error.
Thanks
Click to expand...
Hi @AndrewL11. We have made some changes to the license key. Please re-attempt the activation now.
 
Same issue. I don't have my old macbook to deactivate. And when activating on new Macbook, it's not overriding the previous activation. I'm getting message "Unable to confirm the product license - You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

Please advise how to deal with this issue. Thanks.
 
AhamedM said:
Same issue. I don't have my old macbook to deactivate. And when activating on new Macbook, it's not overriding the previous activation. I'm getting message "Unable to confirm the product license - You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

Please advise how to deal with this issue. Thanks.
Click to expand...
We have made some changes to the license key. Please re-attempt the activation now.
 
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