I purchased Parallels Desktop 6 (2 licenses) on 7/20/2011, because I was planning to upgrade to Lion and I only had Parallels 4. However, I held off on updating, and I never got around to downloading/activating Parallels 6.
I purchased the 6-month upgrade protection with my purchase.
Order # was 8492623126
I've just today installed my 2 copies of Desktop 6 and activated both of them.
I found on the website where it says that I should have automatically received an email with my upgrade activation code for Parallels Desktop 7 because I had purchased upgrade protection. However, I never received the email with my upgrade activation.
I went ahead and used the web form today to submit a request to get my free upgrade key for Parallels Desktop 7. I thought I'd go ahead and post in this forum in case that will help speed along my request.
Thanks,
Blake