Find duplicates cannot delete items / move to trash (access denied)

O

Olaf1

Bit poster
Hello,
today I used find duplicates for the first time (macOS Big Sur 11.2, Parallels Toolbox 4.0.1 3447).

When I try to delete duplicate photos, I get the message "access denied, files could not be removed, access is being denied". That sounds like I have to set a permission somewhere (checked system settings, security tab), but I don't know where. Any idea what to do? Your help is very much appreciated!
Best regards,
Olaf
 
Olaf1 said:
Hello,
today I used find duplicates for the first time (macOS Big Sur 11.2, Parallels Toolbox 4.0.1 3447).

When I try to delete duplicate photos, I get the message "access denied, files could not be removed, access is being denied". That sounds like I have to set a permission somewhere (checked system settings, security tab), but I don't know where. Any idea what to do? Your help is very much appreciated!
Best regards,
Olaf
Click to expand...
I updated to PTB 4.1.1 (3698) meanwhile, problem persists.
 
RobertP30 said:
I'm having the same problem. Latest apps and OS all around.
Click to expand...

Hello,
Please verify that the following permissions are enabled on your Mac:

1.1. Accessibility: Parallels Toolbox requires this permission to use Accessibility features to control the computer's applications by using the app on the mobile device.
(Apple logo > System Settings > Security & Privacy > Accessibility > Parallels Toolbox should be checked)

1.2. Full Disk Access: Parallels Toolbox requires this permission in order to provide functionality in File Manager: to browse, view, and open files on a mobile device that are located on the remote computer.
(Apple logo > System Settings > Security & Privacy > Full Disk Access > Parallels Toolbox should be checked)
 
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