Download video

R

RussellA

Bit poster
Today, I tried to use the download video option in Toolbox ver 2.6.1. When I tried to install the extension, I get this error message...
Safari extension is currently not available for macOS 10.14 Mojave.

I thought that I might need to update Toolbox, but it says there are no updates available. How do I get the video downloader to work?
 
Hello,
Parallels Toolbox version 2.6.1 has Safari extension that is not available anymore in newest versions of Safari. To use Safari extension to download video you have to use newer version of Parallels Toolbox.
 
Hello,
> I have the latest version of Parallels Toolbox, and it still doesn't work.
are you talking about Download Video extension for Safari or about Download Video itself?
 
Neither work. Safari says the extension is no longer supported, and the downloader seems to require the Safari extension to work right.
 
> Safari says the extension is no longer supported
Which version of macOS are you using? Please generate technical report and post its ID here (https://kb.parallels.com/en/124107).

> and the downloader seems to require the Safari extension to work right.
You can use Download Video tool without Safari extension (extension is just more convenient way to start downloading). Open Toolbox, launch Download Video tool and paste a link to video you want to download.
 
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