Download Video stuck at 'Calculating.....4 MB of 4 MB'

[ParallelsU1355]

Recently (about 3-4 weesk I think) I have not had any luck downloading videos. Once I've pasted the video URL (YouTube in this case), it just sits and says 'Calculating.....4 MB of 4 MB'. It does it for at least 20 minutes, after which time I give up and go to a website like cobalt.tools and download it with no problems. I've tried a broad variety of videos.

I'm updated to version 7.0.0-4147

The timing is great as my subscription is about to expire on 24/10 so unless this is fixed my decision won't be a hard one.

 

[Adeboye Adeotan]

Recently (about 3-4 weesk I think) I have not had any luck downloading videos. Once I've pasted the video URL (YouTube in this case), it just sits and says 'Calculating.....4 MB of 4 MB'. It does it for at least 20 minutes, after which time I give up and go to a website like cobalt.tools and download it with no problems. I've tried a broad variety of videos.

I'm updated to version 7.0.0-4147

The timing is great as my subscription is about to expire on 24/10 so unless this is fixed my decision won't be a hard one.

View attachment 22783

Hello,



Please reproduce the issue and collect a technical report :

1. Enable detailed log messages: Click the Parallels Toolbox icon > Click on the little gearbox > Preferences > enable the "Use detailed log messages" checkbox" > click the "X" button on the left side to close the preferences box
2. Collect a technical report: Click the Parallels Toolbox icon > Click on the little gearbox> Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.