It seems to me there are more questions than answers on the Forum, many of the questions remain unanswered. Do Parallels Tech people even check the Forum? I made 2 posting asking for help with problem with Parallels system not recognizing a license I had recently purchased and not allowing to register it. Since the license is not registered by Parallels, I cannot use the so-called e-mail or phone support. I am stuck in limbo. I am a long time user of Parallels and while the product is still good, its support service has deteriorated to the point of being close to useless.