Disconnected Product from account can't connect them again

[Parallels User]

Hi there,

my intentions was, to quit my Abonnement.
So I disconnected my product (parallels desktop for Mac) unintentionally from my account.
In order to quit my abo, I need to connect it again to my account.
If I try to type in my Licensekey, it says its already registered.

Any Ideas how to solve it?

Thais for your help.

Kristian

 

[Bhargava]

Hello, Hello, please DM us with the Parallels Desktop for Mac license key or the email address with which you have purchased Parallels Desktop so that we can check this further. Thanks.

 

[Parallels User]

How to direct message?

 

[Parallels User]

the Emailadress of my Account:
purchase Adress:

 

[DebasmitaM]

the Emailadress of my Account:
purchase Adress:

Hello, we have deleted your email addresses from public forum for security purpose. As per checking your Parallels Desktop Business license key, we can see that it is not registered yet.