Diablo II Resurrected - Intel Mac Parallels 17 error

K

KyleC8

Bit poster
I have a fresh windows 10 install (fully patched) and Parallels 17.0.1. The VM is configured for gaming in a fairly default config. I have installed Dialbo II Resurrected and when I go to launch it get "Failed to initialize Graphics Device. Please ensure your PC meets the minimum system requirements and your drivers are up to date." I'm assuming it doesn't like something about the parallels graphics drive ... but this machine should be more than capable of running the game. Is there anything I can do?
 
Same here. I piggy-backed on a post about doing this on M1 device, where other Intel Mac folk are chiming in as well.
 
Thanks @beagley. Find anything about Intel. It makes sense that this would be problematic for M1 ... but I would have thought Intel Macs would have been fine.
 
Also having the same issue on an Intel MAC Pro.
  • High Sierra
  • GeForce GT 750m
  • 2.5 GHz Intel Core i7
Waiting for an update, hopefully soon! thank you.
 
For what it's worth, I tried to install the latest NVIDIA Drivers for GTX 750m on the Windows 10 VM (Parallels latest version).

Could not install it as could not find compatible graphics hardware, so it seems Parallels does not find dedicated GPU hardware.

So when trying to load D2R, they must be checking for system hardware, which cannot be found.
 
Any luck getting the D2R game to run in Parallels on an intel Mac? Any config settings to adjust to get D2R to identify a valid graphics card maybe?
 
I'm also trying to run D2R with parallels but I get same error, it seems to me that D2R does not recognize Parallels Display Adapter as a supported "video card"
 
After contacting PD support I got the following answer :

Apparently, the game seems to require DirectX 12, which is currently not yet supported in Parallels Desktop virtual machines (11 being the latest DirectX version supported).
Our Development Team is actively working on implementing the support.
We advise you to subscribe to this article https://kb.parallels.com/125552 ("Get Updates" button) to get informed once the feature is implemented.

Not extremely confident, I had read something similar in another forum.
 
Maria@Parallels said:
Hello,
Thank you for providing us with the technical data.
We've involved Parallels Engineering in this case and once we get any updates we will be let you know.
Thank you for our cooperation with us.
Click to expand...

Please update the status. I have the same issue.

here is the log after launching the game:
7/28 23:11:38.962 [Prism/4] [<>:0]: prism: Error Invalid (0x00000000): pm_api::PlatformInstance::CreateDevice: Unsupported API Backend

7/28 23:11:38.962 [D2Prism/5] [<>:0]: Fatal: failed to create device.
7/28 23:11:38.966 [D2Prism/4] [<>:0]: Available GPU vendor ID 6840 driver version 704543l device name Parallels Display Adapter (WDDM)
7/28 23:11:38.966 [D2Prism/4] [<>:0]: Available GPU vendor ID 5140 driver version 1247873764l device name Microsoft Basic Render Driver
7/28 23:11:41.483 [D2Win/5] [<>:0]: Fatal failure during initialization.
 
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