Debian 10.1 cannot boot into X11, cannot install Parallels Tools.

P

pDavid

Member
Guest OS is Debian 10.1. This VM has been working reasonably well for several years now. Today I ran into a series of problems.
1. Log in hung while activating video. Repeatedly.
2. Re-installing Parallels Tools from command line crashes and hangs the VM.

About all I can do now is boot the VM into command line (level 3).

I just submitted technical report ID 321598867 .
 
Could you please create problem report once more and manually attach to problem report log files from guest OS:
/var/log/parallels*
journalctl -n 1000 --no-pager > ./guest.log

This is needed due to our problem report system can collect this logs only if Parallels Tools properly installed in guest OS.

ps: To copy log from guest to host you could use this commands, for example:
journalctl -n 1000 --no-pager > ./guest.log
scp ./guest.log <your user name>@10.211.55.2:./
scp /var/log/parallels* <your user name>@10.211.55.2:./
 
It is looks like Parallels Tools was not installed properly. Your parallels-tools-install.log finished with:
2: /lib/modules/4.19.0-6-686-pae/build
3: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_drm
Start checking drm core on kernel /lib/modules/4.19.0-6-686-pae/build...​

But this means that only kernel space drivers was installed but user space and ddx drivers not installed.
Success Parallels Tools installation will be indicated by such content of parallels-tools-install.log at the bottom:
Perform initramfs update.
'/home/alexkod/cdrom0/installer/parallels_tools.initramfs-hook' -> '/usr/share/initramfs-tools/hooks/parallels_tools'
update-initramfs: Generating /boot/initrd.img-4.19.0-6-686-pae
Send installed Parallels Tools version to dispatcher.
>>> Postinstall
Writing OS version and Xorg version
Enabling PRL_GL
Starting prltoolsd service:
Parallels Guest Tools were installed successfully!
Please, reboot your OS to finish installation of Parallels Guest Tools.
​
You need to reinstall Parallels Tools:
1) Uninstall Parallels Tools first:
Connect Parallels Tools image "/Applications/Parallels Desktop.app/Contents//Resources/Tools/prl-tools-lin.iso" to VM.
Mount it inside VM if not automatically mounted.
Run /media/cdrom0/install -r
Reboot VM.

2) Install Parallels Tools as usually.
 
thank you, but, please, help: I upgraded to 10.1, reinstalled Parallels Tools, but now I cannot access Coherence. How to do?
Salvo
 
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