Changing the email when I don't have access to the original mailbox...

U

UnderOak

Bit poster
Hello Parallels Support Team!
I would like to change the login email address for my account, but I cannot confirm the change because I no longer have access to the original email.
How should I proceed please?

Sincerely,
Oldrich P.
 
Hello, I have the same question - Original email is no longer accessible, but I still have access to the registered authentication app and everything else. What information do you need me to provide so that you can authenticate me as the account owner and to help update the email address?
 
I need help in renewing an expired license but the original account is linked to an email address I don't have access to? What can I do?
 
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