Can't Uninstall

[JeffOnWire]

Parallels crashed (errors whenever trying to start) so I'm following instructions to remove and reinstall http://kb.parallels.com/en/116992 , but parallels won't uninstall from my Mac. I drag it from the applications folder to the trash and nothing happens (it doesn't go into the trash). I empty the trash anyway (because that's what the instructions say) and then reboot. Parallels persists in the Application folder. How can I uninstall parallels so that I can re-install it?

Never mind...was able to uninstall by going in through finder deleting from there.

 

[Abdul@Parallels]

Hi Jeff,

Glad to hear that you fixed it by yourself.

Just in case if you face any issues similar to this, please follow the steps as suggested at http://kb.parallels.com/122653
You can remove with PDremove.zip as mentioned in the Knowledge Base article.

 

[Vivek_Bedekar]

Hi Abdul,

When I execute PDremove.app - it gives an error as below :

The action “Run AppleScript” encountered an error.

Check the action's properties and try running the workflow again.

Please help as I want to remove the trial version of PD 10 and maintain PD 9 version.

Vek

 

[Vivek_Bedekar]

I got the solution - there was a space in the folder name where this was present. I updated to take out space with _ and it worked.

 

[Abdul@Parallels]

I got the solution - there was a space in the folder name where this was present. I updated to take out space with _ and it worked.

Hi Vivek,
Glad that you fixed it.
Feel free to reach us anytime, we are happy to help you.