Can't connect to Internet on windows side using parallels!!!
- Thread starter ANON
- Start date
No Internet access
I executed the update for Lion -- OS X 10.8.1 (12B19) –– and now have no internet connectivity on the Windows side. First time this has happened to me since i started using parallels 7. I followed the instructions located at http://kb.parallels.com/en/8978 and nothing there worked (including reloading tools) and have now filed problem report 17511741.
Can you walk me through what I should do now?
Nevermind.....I found the answer! It is a McAfee bug. Re-boot windows into Safe Mode then Go to http://mvt.mcafee.com. Run Autofix and update the Def file and your done. Wasted too much time on this. I check the Dell Support and they also had this solution. http://support.dell.com/support/top...s/document?c=us&cs=19&docid=576372&l=en&s=dhs
I executed the update for Lion -- OS X 10.8.1 (12B19) –– and now have no internet connectivity on the Windows side. First time this has happened to me since i started using parallels 7. I followed the instructions located at http://kb.parallels.com/en/8978 and nothing there worked (including reloading tools) and have now filed problem report 17511741.
Can you walk me through what I should do now?
Nevermind.....I found the answer! It is a McAfee bug. Re-boot windows into Safe Mode then Go to http://mvt.mcafee.com. Run Autofix and update the Def file and your done. Wasted too much time on this. I check the Dell Support and they also had this solution. http://support.dell.com/support/top...s/document?c=us&cs=19&docid=576372&l=en&s=dhs
Last edited:
Elric
Parallels Team
Thank you for the post! Really helpfull.
SurfWebDesign
Bit poster
No wirerless connection windows 7
I am having the same issue. No wireless connection in Windows 7. Works fine on the mac / Safari / google.
Using Lion
Tried "sudo killall -hup pvsnatd" and also tried bridging but not working. Just bought the mac and installed parallels desktop 8
I am having the same issue. No wireless connection in Windows 7. Works fine on the mac / Safari / google.
Using Lion
Tried "sudo killall -hup pvsnatd" and also tried bridging but not working. Just bought the mac and installed parallels desktop 8
Attachments
Elric
Parallels Team
hi, seems that you meet a issue with bug in the old version of third-party service "bonjour". take a look into http://kb.parallels.com/en/112528
SurfWebDesign
Bit poster
**Solved**
Thank you very much Elric. It is now working. "Bonjour Services" was the problem
For anyone wanting more info
Windows 7 click windows icon (no start like XP) and type run and open run
Type "Services.msc" and click OK
On the wierd "##_string....." right click on it and select properties.
Change Start-up type to "disabled"
Close and restart windows 7
Wireless internet now working in Parallells Desktop 8 / Windows 7
**SOLVED**
Just for the record I do have Adobe CS3 Master Collection installed on Windows 7 like the article said. It must have installed Bonjour along with it and messup up my wireless internet.
Thank you very much Elric. It is now working. "Bonjour Services" was the problem
For anyone wanting more info
Windows 7 click windows icon (no start like XP) and type run and open run
Type "Services.msc" and click OK
On the wierd "##_string....." right click on it and select properties.
Change Start-up type to "disabled"
Close and restart windows 7
Wireless internet now working in Parallells Desktop 8 / Windows 7
**SOLVED**
Just for the record I do have Adobe CS3 Master Collection installed on Windows 7 like the article said. It must have installed Bonjour along with it and messup up my wireless internet.
Elric
Parallels Team
Interesting. Never seen issues like that. I can suggest a WebEx session. I'm available 11AM-18PM GMT, the session will take about 30-60 minutes. Please send me you email-address via forum's private messages if you agree.
Re: The post about "SOLVED"
where you have to Run a search for Bonjour in services with this helpful instruction "3. Find a service with a strange name"....could it be a little more vague, perhaps search for the file called that thing maybe. I mean wtf we are supposed to be looking for? MOST of the services have strange names!
I have zero on my Mac called Bonjour and still cant connect to the internet I'm thinking of going back to an older version of Parallels when I didnt have a problem!
where you have to Run a search for Bonjour in services with this helpful instruction "3. Find a service with a strange name"....could it be a little more vague, perhaps search for the file called that thing maybe. I mean wtf we are supposed to be looking for? MOST of the services have strange names!
I have zero on my Mac called Bonjour and still cant connect to the internet I'm thinking of going back to an older version of Parallels when I didnt have a problem!
Elric
Parallels Team
Wes, are you sure that you have problem with bonjour? please do the next:
make sure that you are using Shared Networking. Then click Start -> Run and execute cmd.exe. Type in the appeared window command "ipconfig /all" (make sure that all output fits to the window). Then, without closing the window, click Parallels Destkop menu "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.
make sure that you are using Shared Networking. Then click Start -> Run and execute cmd.exe. Type in the appeared window command "ipconfig /all" (make sure that all output fits to the window). Then, without closing the window, click Parallels Destkop menu "Help"->"Report a Problem", send a problem report (it is not necessary to provide description) and post here the report ID.
Network driver not found any more?
I just updated Parallels 7, and no longer have a network connection. I also upgraded from Windows XP to Windows 7 (32 bit). I've tried the things on this page... no luck. Seems to be a common problem...
Report ID number 19372360
I just updated Parallels 7, and no longer have a network connection. I also upgraded from Windows XP to Windows 7 (32 bit). I've tried the things on this page... no luck. Seems to be a common problem...
Report ID number 19372360
Last edited:
Elric
Parallels Team
Hi, reinstall of Parallels Tools should help in your case. They are lost at upgrade from XP to Win7.
Elric
Parallels Team
Hi,
Strange, at the first look I didn't see issues in the problem-report. Could you please describe sympthoms?
1) Do you able to connect in Internet Explorer?
2) please try to execute in cmd.exe command "ping www.google.com". Does it works?
Hi Eric, thanks for your answer.
1) I can't connect with IE or any other browser.
2) If I ping www.google.com I get a response.
I had Parallels 6 working fine a week ago. With my Win 7 VM opened my MAC run out of battery. When I plugged it my Windows wasn't connecting anymore.
I tried everything on the KB, reinstalled Parallels and now updated to Parallels 8, but nothing seems to work. I don't want to loose my VM...
Let me know your thoughts.
Thanks!!
1) I can't connect with IE or any other browser.
2) If I ping www.google.com I get a response.
I had Parallels 6 working fine a week ago. With my Win 7 VM opened my MAC run out of battery. When I plugged it my Windows wasn't connecting anymore.
I tried everything on the KB, reinstalled Parallels and now updated to Parallels 8, but nothing seems to work. I don't want to loose my VM...
Let me know your thoughts.
Thanks!!
P
Parallels User
Check to see if you have a proxy configured in IE.
P
Parallels User
No problem, mate, glad I could help.
Elric, I've notice the network troubleshooting kb doesn't mention the possible proxy problem, I've seen at least two cases of users having network problems that were related to misconfigurations in the proxy settings.
Elric, I've notice the network troubleshooting kb doesn't mention the possible proxy problem, I've seen at least two cases of users having network problems that were related to misconfigurations in the proxy settings.