Cant activate Parallels 10 on new computer

J

J.J.C

Junior Member
I cloned the drive on my failing MAC and loaded onto a different mac and need help de-activate current machine so that I can properly activate on the new machine. Keeps telling me that I reached limit on activations. But there is no option to de-activate anywhere. I will buy a new license if necessary - I just need to be able to use Parallels 10 (cant upgrade because I am using yosemite).

The instructions online for doing this are not working for me.

PLEASE HELP. I tried to buy a license for parallels 17 just to use the activation key for my current parallels 10 problem but that didnt work either.
 
J.J.C said:
I cloned the drive on my failing MAC and loaded onto a different mac and need help de-activate current machine so that I can properly activate on the new machine. Keeps telling me that I reached limit on activations. But there is no option to de-activate anywhere. I will buy a new license if necessary - I just need to be able to use Parallels 10 (cant upgrade because I am using yosemite).

The instructions online for doing this are not working for me.

PLEASE HELP. I tried to buy a license for parallels 17 just to use the activation key for my current parallels 10 problem but that didnt work either.
Click to expand...
Hello, we have sent you a private message. Kindly help us with your license key over there.
 
I have not changed my mac OS (yosemite 10.10.5). Everything is exactly the same. Had a computer issue so using a backup clone on a new to me, used macbook.
 
Can you provide a new key or deactivate all other computers using my old key so that I can use it again?
 
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