Cancelling Subscription

[AmberD]

There's no real way to cancel this subscription on my account. There's not even a product showing in my account so why am I paying for something that's not even listed. Please cancel my subscription.

 

[JamesT36]

Amber

I had the same problem. I managed to cancel directly by finding the email from Cleverbridge when I signed up for Parallels nearly a year ago. If that's how you came in, you can follow a series of links in that email to cancel the Parallels subscription online. (Cleverbridge manage the Parallels subscription system.)

Otherwise it's really hard to cancel. It looks like you have to post on the forums and hope that an admin will explain it to you.

Good luck
James

 

[NoahE1]

Same here, it's ridiculous

 

[LeoleD]

There's no real way to cancel this subscription on my account. There's not even a product showing in my account so why am I paying for something that's not even listed. Please cancel my subscription.












hello

hello

 

[Avinash Bundhoo]

hello

Hello,

Thank you for reaching out.

After verifying with your current email address, we could not find any valid subscription.

Please provide the Cleverbridge invoice number to further assist.

Thanks