Cancel Subscription

Cancel my subscription, Reference #530399603. I have tried every which way to cancel this subscription, otherwise I am reporting this.
 
Reference #541103906: Your Parallels Desktop for Mac Standard: I like to add my name to the request for canceling my account! And, yes I have a ticket (number #5742330) to cancel subscription auto renew and remove my payment information!! Its been 2 yrs and still it hasn't been done.
Thank you
 
Hey, I had the same issue, but I probably found a way.

If you used Paypal for it, directly go to paypal website -> settings -> payment -> automatic payment and cancel it.

If you are not using paypal, I noticed you can use the link in their email ("You can make any changes to your subscription here" ) to switch your payment method to paypal.

And then you can use the same way to get rid of it.
 
My Cleverbridge reference number: 509285640

Email: [email protected]

Please cancel the auto renew subscription. I do not want to renew it because I will be buying a new full version in my different account.
I cannot find any product to cancel in my dashboard.
 
JPC3 said:
My Cleverbridge reference number: 509285640

Email: [email protected]

Please cancel the auto renew subscription. I do not want to renew it because I will be buying a new full version in my different account.
I cannot find any product to cancel in my dashboard.
Click to expand...
Hello,
Please note that we have disabled the auto-renewal on your subscription.
Regards,
 
MichaelG99 said:
Reference #541103906: Your Parallels Desktop for Mac Standard: I like to add my name to the request for canceling my account! And, yes I have a ticket (number #5742330) to cancel subscription auto renew and remove my payment information!! Its been 2 yrs and still it hasn't been done.
Thank you
Click to expand...
Hello,
A support representative will assist you via the ticket.
Thanks!
 
J__33 said:
The problem is I technically don't even have a product. So how can I delete a subscription without the product. Just delete my subscription. My email is [email protected]
Click to expand...
Hello,
Please note that your subscription was renewed on 05.03.2026.
We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with the refund process.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.
 
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