Camera and Microphone not appearing under Security & Privacy

mkm5let said:
Please don't forget the case when someone deliberately doesn't want to share the mic and camera with windows. I would not like to see parallels always complaining about it.
Click to expand...
After you press close in the dialog box that is popping up incorrectly for many of us parallels disables sharing of a camera and mute the audio inputs. So you do not get the same dialog box the next time you start the vm.
 
Hi Gents I have the same issue please see below Parallels reply to me

Hello Robert,
Thank you for your reply.
We have escalated the issue you reported to the Development Team and they are working to address it in one of the future builds of Parallels Desktop for Mac.
To enable automatic updates, from Parallels Desktop Menu, select Preferences > General > Download Updates Automatically.
While we do not have ETA for the fix, it has been prioritised appropriately and you can track the changes in the product at the corresponding knowledge base article page:
- Parallels Desktop 14 for Mac updates summary: http://kb.parallels.com/en/124521
 
Hi All, Please follow the below mentioned steps.
1. Please start the virtual machine, select Actions (from the Mac menu bar) > Configure > Options > Startup and Shutdown change to Start up and shut down manually, then shut down the VM.
2. Restart the Mac.
3. Start the VM and then add Parallels Desktop in the System Preferences after the pop-up appears.
4. Change start up settings back to the required values.
 
AJ@Parallels said:
Hi All, Please follow the below mentioned steps.
1. Please start the virtual machine, select Actions (from the Mac menu bar) > Configure > Options > Startup and Shutdown change to Start up and shut down manually, then shut down the VM.
2. Restart the Mac.
3. Start the VM and then add Parallels Desktop in the System Preferences after the pop-up appears.
4. Change start up settings back to the required values.
Click to expand...

This did not help. Still not getting the permission popups
 
AJ@Parallels said:
Hello ivahost, Kindly follow the instructions from this link and check if it helps.
Click to expand...
In my previous posts in this thread I described 2 problems. my initial problem was that I would not get the allow parallels access to the camera/microphone and that when I checked in the privacy part of system settings parallels was not listed there. Then after a clean reinstall of macos it appeared to work for a day before suddenly stopping to work again. Now parallels is listed in the system settings (and selected) but I still am being told it has no access to the camera / microphone.

There is clearly a bug here as no other programs I have (and that is using the camera / microphone) has a similar program. Also the number of posts in this thread should show that something is wrong with parallels and permissions for the camera and microphone.
 
Hi All - Following AJ@Parallels instructions... my microphone access appears to be working correctly! Thanks AJ and hope you all have good luck with this!
-GN

Hi All, Please follow the below mentioned steps.
1. Please start the virtual machine, select Actions (from the Mac menu bar) > Configure > Options > Startup and Shutdown change to Start up and shut down manually, then shut down the VM.
2. Restart the Mac.
3. Start the VM and then add Parallels Desktop in the System Preferences after the pop-up appears.
4. Change start up settings back to the required values.[/QUOTE]
 
GordonN2 said:
Hi All - Following AJ@Parallels instructions... my microphone access appears to be working correctly! Thanks AJ and hope you all have good luck with this!
-GN

Hi All, Please follow the below mentioned steps.
1. Please start the virtual machine, select Actions (from the Mac menu bar) > Configure > Options > Startup and Shutdown change to Start up and shut down manually, then shut down the VM.
2. Restart the Mac.
3. Start the VM and then add Parallels Desktop in the System Preferences after the pop-up appears.
4. Change start up settings back to the required values.
Click to expand...
[/QUOTE]
Hello GordonN2! Thank you, Please feel free to reach us any time for any queries regarding Parallels.
 
AJ@Parallels said:
Hi All, Please follow the below mentioned steps.
1. Please start the virtual machine, select Actions (from the Mac menu bar) > Configure > Options > Startup and Shutdown change to Start up and shut down manually, then shut down the VM.
2. Restart the Mac.
3. Start the VM and then add Parallels Desktop in the System Preferences after the pop-up appears.
4. Change start up settings back to the required values.
Click to expand...

Thanks Aj! Finally my Mic is working in PD14 now. BTW, I suggest to rephrase step 3 as:

3a. Start the VM and then change Parallel Desktop Configuration -> Hardware -> Sound -> Input -> MacBook Pro's Mic. Click [OK] in the pop-up message that request for access.
3b. Go to macOS's system preference -> Security and Privacy -> Microphone to enable Parallel Desktop.
 
Last edited:
Hi guys! A workaround has been found for the issue duscussed here.
Change configuration of all available virtual machines in Options > 'Startup and Shutdown' to 'Start up and shut down manually'

image-20181011113622-1.png
upload_2018-10-11_11-50-19.gif

Then restart the Mac and after the restart start Parallels Desktop again. After granting the access it's possible to change Startup and Shutdown settings to the previous values.
 
Hello GordonN2! Thank you, Please feel free to reach us any time for any queries regarding Parallels.[/QUOTE]
Uh oh! There was a Parallels update made over the weekend (saw it Sunday, 14 Oct)... and the microphone is no longer working. Same exact symptoms as before. Version 14.0.1 (45154) is now the current version running on my Mac.
 
IvanD@Parallels said:
Hi guys! A workaround has been found for the issue duscussed here.
Change configuration of all available virtual machines in Options > 'Startup and Shutdown' to 'Start up and shut down manually'

image-20181011113622-1.png
View attachment 14302

Then restart the Mac and after the restart start Parallels Desktop again. After granting the access it's possible to change Startup and Shutdown settings to the previous values.
Click to expand...

This worked for me in 14.0.1. I already had it set to "Start up and shut down manually", but rebooting my Mac and restarting the VM gave me the option to give permission to PD to use the microphone.
 
strells said:
This worked for me in 14.0.1. I already had it set to "Start up and shut down manually", but rebooting my Mac and restarting the VM gave me the option to give permission to PD to use the microphone.
Click to expand...
Is now working for me again as well. Thanks All!
 
ivahost said:
In my previous posts in this thread I described 2 problems. my initial problem was that I would not get the allow parallels access to the camera/microphone and that when I checked in the privacy part of system settings parallels was not listed there. Then after a clean reinstall of macos it appeared to work for a day before suddenly stopping to work again. Now parallels is listed in the system settings (and selected) but I still am being told it has no access to the camera / microphone.

There is clearly a bug here as no other programs I have (and that is using the camera / microphone) has a similar program. Also the number of posts in this thread should show that something is wrong with parallels and permissions for the camera and microphone.
Click to expand...

Hi ivahost,

After applying the workaround mentioned in above replies(set start up and shutdown manually), my mic has been working for two weeks. But today I entered a state similar to yours, i.e., I have Parallel Desktop listed and checked in MacOS's mic security setting, but I'm still getting the pop up saying parallel cannot access the mic. I have struggled for a while and finally make the mic work again. Not sure which of the following really fixed the problem. You may try if any of below helps for your case.

1. Set Parallel to be start and shutdown manually
2. Exit Full Screen Mode (my original problem started with strange graphics in full screen mode and cannot exit full screen mode)
3. Select "Shutdown" from parallel desktop (instead of selecting shutdown from guest Windows)
4. Exit Parallel Desktop completely (there is no small dot below the parallel desktop icon in dock). In some of the attempts, sometimes Parallel refused to be completely closed.
5. Reboot MacOS
5. Set the Mic in Parallel again.
 
AlbertH2 said:
Hi ivahost,

After applying the workaround mentioned in above replies(set start up and shutdown manually), my mic has been working for two weeks. But today I entered a state similar to yours, i.e., I have Parallel Desktop listed and checked in MacOS's mic security setting, but I'm still getting the pop up saying parallel cannot access the mic. I have struggled for a while and finally make the mic work again. Not sure which of the following really fixed the problem. You may try if any of below helps for your case.

1. Set Parallel to be start and shutdown manually
2. Exit Full Screen Mode (my original problem started with strange graphics in full screen mode and cannot exit full screen mode)
3. Select "Shutdown" from parallel desktop (instead of selecting shutdown from guest Windows)
4. Exit Parallel Desktop completely (there is no small dot below the parallel desktop icon in dock). In some of the attempts, sometimes Parallel refused to be completely closed.
5. Reboot MacOS
5. Set the Mic in Parallel again.
Click to expand...
Hi AlbertH2. Nice to know the it works and thanks for sharing the steps that fixed the issue for you. Please post again for additional queries.
 
I have the same issue. I am using latest Mojave
My Privacy setting are set to ALL my Microphone to Parallels Desktop.
In my Configuration of my VM under the sound tab, I see both my input and output set to my proper Audio source.
When change from Mute to my source, I get the image show above and it resets it to MUTE.
I sent a report to Parallels.

A technical report with the ID number 284490492 has been sent to Parallels.
 
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