Automatic Renewal

J

JackM25

Bit poster
Dear Parallels Support,
I hope this message finds you well.
I recently discovered that my Parallels subscription was set to auto-renew. I was unaware of this setting, and unfortunately, I no longer use Parallels after switching to a different machine setup. As such, I would like to request a refund for the most recent renewal charge.
I would greatly appreciate your assistance in processing this refund. Please let me know if you need any additional information from my end.
Thank you for your understanding.
Kind regards, Jack
 
Buenas tardes
Tengo inconvenientes para restablecer la contraseña de acceso a mi cuenta, no llegan mensajes para el restablecimiento
 
JackM25 said:
Hello, I'm still waiting for this refund please.
Haven't used Parallels in a year.
Click to expand...
Hello @JackM25
Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:
https://kb.parallels.com/6571
Once submitted, a support representative will be happy to assist you further with the refund process.
If you have any difficulties in creating a support ticket, please let us know.
Thank you.
 
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