I received today a debit on my bank for parallel desktop autorenew and I have stopped using the app for a long time. Kindly assist with a refund and cancel my auto renew. Thank you for your response. Ref number: 510661977
Hello, Thank you for reaching out. For all refund requests, please raise a support ticket using the steps below: 1. Sign in to your Parallels account using the link: https://my.parallels.com/login . Make sure your Parallels Desktop license is registered. 2. Go to the Support page. ( https://my.parallels.com/support/ ) 3. Select your product and the category of your question. Enter a short issue description or key words into the search box. 4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options. Note: Parallels Desktop support is only provided in English. Thank you.
