Android app crashes whenever i try to open an application

B

BrechtV

Bit poster
So I just installed parallels access on my mac and my android phone. I try to access my mac with my android phone. It can connect and I can view the files on my mac. However when I try to launch an application it just crashes.
One error ID I got:
292644695
 
BrechtV said:
So I just installed parallels access on my mac and my android phone. I try to access my mac with my android phone. It can connect and I can view the files on my mac. However when I try to launch an application it just crashes.
One error ID I got:
292644695
Click to expand...
Hello,

How did you resolve this?
 
BrechtV said:
So I just installed parallels access on my mac and my android phone. I try to access my mac with my android app tiktok 18. It can connect and I can view the files on my mac. However when I try to launch an application it just crashes.
One error ID I got:
292644695
Click to expand...


The error ID 292644695 suggests a potential issue with the app's compatibility or a configuration problem. Try these steps:
  • Update Parallels Access: Ensure both your Mac and Android app are up to date.
  • Check Permissions: Ensure the Parallels Agent on your Mac has full disk and accessibility permissions (System Preferences > Security & Privacy > Privacy).
  • Restart Devices: Restart both your Mac and Android device.
  • Reinstall the Apps: Uninstall and reinstall Parallels Access on both devices.
If the issue persists, contact Parallels Support and share the error ID.
 
Please my parallel client is showing "please wait" whenever I want to connect to my Remote Desktop Server and it won't ever connect. Please what's the problem.
 
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