After upgrading and installing Parallels 17 - it is wanting a Window OS

DebbieG

Bit poster
I upgraded to Parallels 17 this week, installed it but now Parallels won't open. Windows is installed but it seems like it wants another Windows installed. I pressed Skip (see screenshots) and then it takes me to another screen. It is not finding the Windows OS I already have installed. I think it is Win 10 but I am not 100% sure. Parallels 17 requires Win 10 correct? If that is the case can you tell me how to determine what version is installed?
 

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UPDATE: I clicked the other button Install Windows and it went through installing Win 10. Which I found strange. I have upgraded Parallels multiple times and this is the first time I have had to go through an installation of Windows. And it removed all of the existing software I had installed on the Parallels side.
 
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