activation on the new mac

[MaximB5]

Hi
Have not used Parallels Desktop 16 for years
tried to activate, but got the message that it is not possible. There is no button "activate on this mac" as I read in KB article.
Does anyone know wha to do?
Thanks

 

[Avinash Bundhoo]

Hi
Have not used Parallels Desktop 16 for years
tried to activate, but got the message that it is not possible. There is no button "activate on this mac" as I read in KB article.
Does anyone know wha to do?
Thanks

Hello,
Thank you for reaching out.
Please provide a screenshot of the error message.
Thanks