Activation limit

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by PiotrN1, Jul 9, 2026 at 10:53 AM.

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  1. PiotrN1

    PiotrN1

    Messages:
    1
    The motherboard of my MacBook had failed and was replaced. Now, when I try to activate Parallels, I get the error "This license has reached its activation limit." When I log into my Parallels it shows that the license is active (on the old, non-existent motherboard) but there is no way to deactivate it. There also seems to be no way to reach the customers service or technical support of Parallels. Has anyone experienced this problem before and if so, what was your solution?
     
    PiotrN1, Jul 9, 2026 at 10:53 AM
    #1
  2. Keshav Dosieah

    Keshav Dosieah Staff Member

    Messages:
    67
    Hello,
    Thank you for your post.
    We have created a ticket to assist you; please check your email.
    Regards,
    Parallels Team
     
    Keshav Dosieah, Jul 10, 2026 at 3:15 AM
    #2

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