support

Hi my name is Brian and I am a new hire at my company. We have a subscription for a year but the person whose name under that subscription has left the company. How can I contact support to get assistance with this? I have the invoice and reference number for the order if that is enough to proof.

Hi, everyone! Let me start by clarifying that I am not talking about specific applications inside of the VM. No traffic for the VM itself appears in the Mac Activity Monitor. For example, when I watch a YouTube video inside of the Windows 10 VM, I can see the network usage spike in the VM's...

Let me start by saying Parallels seems the better option for VM, and I was a user many years ago with mixed results but decided to give another go especially as I have just gotten rid of my old tired W10 laptop so PD15 looks perfect. I'm using a iMac i5 16GB RAM, SSD, etc. 10.13.6 all running...

Deepin Linux is one of the most beautiful Linux distribution you can find and it is getting quite popular. Recently, even some of Huawei's computers have Deepin Linux pre-installed. It has recently become one of the most popular Linux distribution out out there (Ranked #5 on Distrowatch). It...

I have a support issue and need to speak to someone at Parallels, but as we are a business, we don't have a twitter or facebook I can use to contact them with, as our support requests and communications need to be auditable (hence why we have email). Who can I email to get support, like an...

Hi there, I installed Skyrim in my Parallels 14 VM, and after installing some mods it said 'd3dx9_43.dll' is missing at game startup and crashed. I saw that this was a common problem with the game / mods itself and the solution was to download the d3dx9_43.dll (Microsoft DirectX 9.0c) from the...

Hi, please add Arch Linux to the list of selectable operating systems. Greetings

No answers from both chat support... No answer in Facebook or Tweeter!!! This is a shame

I got an additional license for my wife's iMac (fusion drive) to run a program she needs in Windows 10 Pro. Upgraded my install for Pro and used my old V13 registration for Standard version on her machine. The install on iMac went well enough... However the following issues have occurred: Poor...

Currently we pay extra for the pro version, and get a buggy tool and zero effort to address the problems. Competent support would be much more welcome.