subscription renewal

  1. E

    Cannot Renew Subscription

    I have tried repeatedly to renew my subscription over the past 24 hours, I updated my payment options and still when I try to renew it says my payment should be processed within an hour an then nothing. How do i get access to the products I need, this is infuriating.
  2. W

    Cancellation issues

    Hi there I have tried numerous times but have been unable to cancel / turn off auto-renew for my Parallels subscription. I am unable to view or manage my subscription in My Parallels but received a charge email for a 1 year subscription to Parallels Desktop for Mac Pro Edition. Please could I...
  3. E

    Renewal Reminder when I no longer have an active subscription!

    I am receiving a 30 Day renewal reminder when I no longer have an active subscription. Is this a legitimate email? Or is this a spoofed phishing attempt to get my account credentials? I can confirm that I no longer have an active subscription - just two (2) permanent licenses. Please Advise...
  4. D

    Can't manage subscription

    Hello. I've been getting regular messages to renew my subscription, even after I paid for another year on March 7. Also, on my dashboard, instead of an on/off button for subscription renewal, it has a "manage subscription" button that goes to a page to cancel my subscription., which I don't want...
  5. A

    New subscripiton

    Hello, I have few questions which i couldn't find solution by myself so I hope you'll be able to help me. At the moment I have installed my windows and subscribed the free 14 days trial. However when I can't access my subscription key because when I go to preferences it wants to redirect me to...
  6. T

    Need to Renew Subscription But Its Not Happening !!

    I have been getting messages when I go into Parallels telling me my subscription has expired and my access may be withdrawn. I have gone into 'renew subscription' and have verified the payment method. All I get is an automated message saying 'You have successfully updated your payment details...
  7. M

    Parallels non compliant with Indian RBI guidelines

    I have tried making my parallels subscription renewal payment with multiple credit cards like HSBC and CitiBank and all of them have confirmed that you are NOT conforming to RBI guidelines of India and therefore all Credit Card Transactions are being blocked for you from India. My parallels...
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