reactivation

dear support, would you please help me with reactivating a parallels 13 license on a new mac. the option "activate on this mac" doesnt show up in the activation dialog and i have no possibility anymore to deactivate the license on the old mac. thanks... i tried the terminal options as well but no...

Hi, I bought Parallels 16 through the App Store and it installed and activated without problem. Now I've had to reinstall MacOS on the same Macbook (I did not deactivate my license on the previous install). Even though I'm logged into iCloud before installing Parallels, clicking "Restore...