parallels desktop for mac pro edition

I have been having a problem with my VM running windows 11 freezing. Sometimes a black screen other times, it shows the windows desktop, but the VM does not respond to input. It has been a problem for almost a year. I set-up snapshots, so that if I have an issue I can revert to a previous...

My old university deleted the E-mail that I used for my Parallels account and since I have lost access to the old email, which starts with alha0007@ I cannot use parallels. There is no way to recover the email address so I am not able to update my license to the correct new email, which is the...

Hello, I've got a subscription that I've got the invoice for but when I try and register it in my account it tells me that key is registered to a different account. I don't think we have another account but do need some more licenses but would like this one attached to our main account. I'm...