login issues

I have standard PD version 20 with permanent license. For a couple of days every time I start the program it asks me to log in and then activate the license. Furthermore, the private relay is disabled at each startup. All of this, I repeat, did not happen until a couple of days ago and my system...

I have version 20.4.0 installed on macOS 15.5. I originally purchased my subscription with a Gmail address and have moved to a new email address for my account. When I go to account and license, my old email address and password are autofilled in the user and password fields. I have tried to...

Hi All, I have a valid and registered Parallels Desktop 11 for Mac under Mac OS X 10.13.16 but I cannot activate them. Every time I enter my valid Login Credentials I got the message: Please check out your internet connect or click on this Link. Internet Connection works without any trouble...

I just bought Parallels and registered my email with a new strong password. The mail and password seem to be valid. I tried logging in from the app. First issue. Login fails, with a very generic "Network error" messsage" (not useful). As instructed, I try the link provided. Pass the first login...

Whenever I login to Windows 11 it prompts me for a password for a USER that has been deleted. I have to press the blue screen to get the current user to appear and then type in the PIN Is there some way I can NOT get the deleted account to appear and just the current user? The deleted account...

Hello, i've been using pirate version of parallels desktop for a while, but now i'm tired of all the bugs and want to try PD pro on trial, but when I'm trying to login into my PD account, after instalation, it says something like "Your computer does not have a connection to the inernet. Please...

Hello. I am using Parallels for the first time on a new system and windows will not allow me to log in. I am not sure what you need so I am going to give you as much information as I can. HARDWARE: Brand new Mac mini (2018) 3GHz intel Core i5 8GB memory SOFTWARE: I have a install of macOS...

I am having problems with the initial sign-in for my ubuntu 20.4 vm I loads up fine and then defaults to a login page for the user 'parallels' I have researched the forum and found historic mentions of this problem where it is suggested that the pw is also parallels. I have tried this and...

Hi All, I have just started working on the demo/eval of RAS; I have a basic VDI pool setup in my lab and have published a pool for Win 10 VDI clients. If I use the "full fat" client to connect, this works and an RDP session is initiated. However when using the HTML5 interface to launch the...

Dear Sirs, a customer brought us his MacMini. We upgraded his Win7 to Win10 and everything seems to work. He is using still Parallels Desktop 11 on Catalina 10.15.2. We suggested him to upgrade to the latest version of Parallels Desktop to avoid any further problems with WIN10 and Catalina...